Medical Device Test Technician — QA, Testing & Packaging

TechDigital Group; San Diego (CA); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player is seeking diligent individuals for a role focused on assembling and testing medical devices. This position requires strong computer skills, effective communication, and the ability to work collaboratively in a team environment. Responsibilities include performing quality inspections, adhering to safety protocols, and ensuring compliance with specifications. The ideal candidate will have a high school diploma or GED, and be prepared to handle physical tasks such as lifting and moving devices. This role offers an opportunity to contribute to the healthcare industry while working in a dynamic and supportive environment.

Qualifications

• Mandatory computer skills for data entry in testing environments.
• Ability to read and comprehend specifications in English.

Responsibilities

• Assemble, test, and package medical devices per quality specifications.
• Conduct quality inspections and adhere to SOPs and safety guidelines.

Skills

Computer Skills

Effective Communication

Basic Math Calculations

Teamwork

Education

High School Diploma or GED

Job description

Top 3 Skills:
- Hands-on experience in Depot Management/Configuration Center operations.
- Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
- Working experience with Microsoft ecosystem and device management tools

Key Responsibilities:
- Perform imaging, re-imaging, configuration, and setup of laptops, desktops, AV devices, and smart devices.
- Execute device refresh, replacement, and lifecycle management activities in a depot/configuration center environment.
- Provide break/fix troubleshooting and hardware repair for laptops and desktops, including coordination with OEM warranty providers.
- Manage asset tagging, barcoding, assignment, and accurate inventory tracking across locations.
- Maintain and update asset movement, device status, and lifecycle records in ServiceNow.
- Conduct monthly inventory audits and reconcile physical assets with system records.
- Support shipping and receiving activities, including device staging, packaging, and coordination with logistics teams.
- Track and execute project-based deployment work, ensuring adherence to defined priorities, timelines, and guidelines.
- Update tickets, tasks, and project records in ServiceNow, ensuring data accuracy and audit readiness.
- Collaborate effectively with IT support teams, configuration centers, and shipping/receiving departments.
- Communicate clearly with customers and internal stakeholders through written and verbal updates.
- Follow standard operating procedures, security guidelines, and asset management policies.

Required Skills & Experience:
- Hands-on experience in Depot Management/Configuration Center operations.
- Strong knowledge of End-User Device Lifecycle Management (laptops, desktops, AV, smart devices).
- Working experience with Microsoft ecosystem and device management tools, including:
- O365 / Microsoft 365
- Intune / Endpoint Management
- SCCM / Configuration Management
- Asset Management tools
- Practical working knowledge of ServiceNow for incident, asset, and task updates.
- Experience in hardware troubleshooting, break/fix repair, and vendor warranty coordination.
- Good understanding of shipping, receiving, and inventory control processes.

Behavioral & Professional Competencies:
- Strong written and verbal communication skills.
- Customer-focused mindset with the ability to work directly with end users and stakeholders.
- Ability to prioritize work effectively in a fast-paced, project-driven environment.
- High ownership, attention to detail, and accountability.
- Willingness to work from the office and support hands-on operational activities.
- Positive attitude with readiness to learn and adapt.