Medical Debt Collections Representative

Fresenius Medical Care North America; Plano (TX); Remote; USD 10,000 - 60,000; Full time

Job summary

A leading healthcare company is seeking a candidate for medical debt collections. This remote position requires a high school diploma, strong communication skills, and 1-2 years of related experience. Responsibilities include following up with patients on accounts, updating records, and ensuring compliance with regulations. Join a supportive work environment with monthly bonuses and opportunities for advancement.

Benefits

Monthly commission bonus program

Excellent benefits

100% remote work flexibility

Qualifications

• Detail-oriented with strong analytical and organizational skills.
• Excellent oral and written communication skills for effective customer interaction.
• 1-2 years of related experience preferred.

Responsibilities

• Perform collection follow-up with patients on delinquent accounts.
• Assist patients in resolving outstanding payments.
• Update patient records to reflect actions taken on accounts.

Skills

Analytical skills

Communication skills

Organization skills

Education

High School Diploma

Tools

Microsoft Word

Microsoft Excel

Email applications

Job description

Employer Industry: Medical Debt Collections

Why consider this job opportunity

• Salary up to $24.50/hr depending on experience and location
• Monthly commission bonus program
• Excellent benefits with opportunities for advancement within a large, stable industry leader
• 100% remote work flexibility
• Competitive pay differential for bilingual English/Spanish speakers
• Supportive work environment with a focus on customer service

What to Expect (Job Responsibilities)

• Perform collection follow-up with patients on delinquent and/or non-delinquent accounts
• Assist patients in resolving outstanding payments from past due accounts
• Update patient records to reflect actions taken on accounts
• Achieve monthly department collection goals while maintaining minimum production standards
• Ensure compliance with HIPAA regulations and company policies during all interactions

What is Required (Qualifications)

• High School Diploma required
• 1 - 2 years of related experience
• General computer skills with knowledge of word processing, spreadsheet, and email applications
• Detail-oriented with strong analytical and organizational skills
• Excellent oral and written communication skills for effective customer interaction

How to Stand Out (Preferred Qualifications)

• Transferable skills or experience beneficial to the position
• Ability to multitask across multiple channels of technology
• Good interpersonal skills with the ability to work cohesively within a team environment

#MedicalDebtCollections #RemoteWork #CareerGrowth #CompetitiveSalary #CustomerService

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