Medical Courier: Steady Routes, Impactful Patient Care

Quest Diagnostics Incorporated; Salem (VA); On-site; USD 23,000 - 30,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

Wellness Programs

Disability Insurance

401(k) with company match

Employee Stock Purchase Plan

Paid Time Off

Uniforms provided

Job summary

Quest Diagnostics is seeking a Medical Courier to join our Salem, VA team, delivering medical specimens and lab materials on a scheduled route with a non-CDL vehicle. This role requires professional communication with doctors, nurses, and lab staff to ensure timely deliveries and accurate documentation.

You will operate handheld scanners and route software, follow DOT/HIPAA guidelines, and maintain safe, reliable service on a predictable schedule.

Qualifications

• Valid Driver’s license with at least 3 years driving experience and clean MVR within the previous 36 months.
• Excellent customer service and communication skills.
• Strong attention to detail and reliable documentation.
• Ability to work independently and solve problems on the road.
• Familiarity with mobile devices or scanning tools.
• Ability to lift up to 30 lbs. and be on the move for much of your shift.
• Prior medical, customer service, courier, or logistics experience is strongly preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with all DOT, HIPAA, OSHA, and internal safety standards.

Skills

Customer service

Communication

Attention to detail

Independence

Problem solving

Mobile devices usage

Physical strength (lift 30 lbs)

Driving experience

Tools

Handheld scanners

Route software

Mobile apps

Job description

Quest Diagnostics is seeking a Medical Courier to join our Salem, VA team, delivering medical specimens and lab materials on a scheduled route with a non-CDL vehicle. This role requires professional communication with doctors, nurses, and lab staff to ensure timely deliveries and accurate documentation.

You will operate handheld scanners and route software, follow DOT/HIPAA guidelines, and maintain safe, reliable service on a predictable schedule.