Medical Courier: Fast, Precise Lab Deliveries

Advocate Health; Illinois; On-site; USD 28,000 - 36,000; Full time

Job summary

Advocate Health is seeking a courier to transport medical specimens, materials, and lab results to clients while following strict safety protocols. The role requires navigating local streets, meeting tight turnaround times, and maintaining strong customer service with hospital staff.

Responsibilities include pickups, deliveries, documentation, and coordination with dispatch to ensure accurate and timely service. A valid driver’s license and ability to work flexible schedules are required.

Qualifications

• Driving record must meet Aurora fleet safety standards.
• Demonstrated ability to effectively communicate with a variety of clients and staff.
• Excellent customer service and communication skills.
• Familiarity with local area streets and addresses; ability to navigate/read maps.
• Must be able to work independently with minimal supervision.
• Must be detail oriented with the ability to multi-task.
• Basic computer skills.

Responsibilities

• Transports and delivers medical specimens, materials, laboratory results, mail, and supplies to clients using proper procedures and safety precautions.
• Ensures specimen integrity during collection, transport, and delivery to meet hospital turnaround times.
• Pickup and deliver to designated routes; adhere to the courier schedule and adjust as directed.
• Communicate with the dispatch team to confirm additions and provide updates on deliveries.
• Document completed deliveries for quality assurance and improvement.
• Assist in result sorting and ensure timely delivery of results.
• Maintain professional demeanor and good relations with laboratory clients.
• Maintain vehicle cleanliness and perform routine maintenance.
• Help improve laboratory procedures and workflow processes as needed.

Skills

Excellent communication

Customer service

Navigation & map reading

Independent work

Detail oriented

Basic computer skills

Education

No Formal Education

Job description

Advocate Health is seeking a courier to transport medical specimens, materials, and lab results to clients while following strict safety protocols. The role requires navigating local streets, meeting tight turnaround times, and maintaining strong customer service with hospital staff.

Responsibilities include pickups, deliveries, documentation, and coordination with dispatch to ensure accurate and timely service. A valid driver’s license and ability to work flexible schedules are required.