Medical Courier - Advanced

Quest Diagnostics Incorporated; Austin (TX); On-site; USD 29,000 - 39,000; Full time

Benefits offered by this job

Medical insurance

401(k) with company match

Tuition reimbursement

Uniforms provided

Job summary

Quest Diagnostics Incorporated in Austin, TX seeks an experienced Medical Courier to pick up, transport, and deliver medical specimens and lab materials. You will communicate with clinicians and lab staff to ensure timely deliveries and safely operate a company vehicle.

The role supports patient care by ensuring accurate, on-time specimen movement. Great candidates enjoy working independently, demonstrate strong customer service, and handle documentation on the road.

Qualifications

• Valid driver's license with a clean driving record and 3 years driving experience.
• Excellent customer service and communication skills.
• Strong attention to detail and reliable documentation.
• Ability to work independently and problem-solve on the road.
• Comfortable using mobile devices or scanning tools.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company-provided vehicle (non-CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labelling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.
• Work a dynamic schedule including multiple shifts and weekends.
• May cover additional assignments and provide coverage on an emergent basis.

Skills

Customer service

Communication

Problem-solving on the road

Mobile devices usage

Tools

Handheld scanners

Route software

Mobile apps

Job description

Medical Courier - Advanced - Austin, TX, Full-Time Float/Coverage Courier - Variable Hours - Must be available for any route/schedule Monday to Sunday

$2000 sign on bonus for external applicants

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages-they move healthcare forward. Join a trusted team of professionals ensuring life-saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets to where it needs to go, accurately and on time. If you're reliable, customer-focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You’ll make a real difference in people’s lives - every day
• Work independently in a mobile role with a dynamic work schedule
• Exceptional benefits from day one, including: medical, dental, vision, life insurance, wellness programs, short- and long-term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Mission-driven work - your role directly supports patient care and medical diagnostics

Pay range: $21.35+ per hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift. Additional details on shift differential will be provided if an offer is extended.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

What you'll do:

• Pick up, transport, and deliver medical specimens and lab materials
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company-provided vehicle (non-CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards
• Work a dynamic schedule: you may cover routes on multiple shifts and/or weekends
• May complete special assignments such as training, pack out, air; may work with special projects and clients, and may assist with Group Lead duties
• Cover routes and functions deemed necessary, including covering multiple shifts and providing coverage on an emergency basis

What you need:

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem-solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer:

• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Exceptional benefits starting day one - including medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided
• Full-time and part-time roles available across the U.S.

Quest Diagnostics honors our service members and encourages veterans to apply.

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.