Medical Courier

Quest Diagnostics Incorporated; Norwich (CT); On-site; USD 2,567,846 - 2,870,918; Full time

Benefits offered by this job

Competitive pay

Merit increases and bonuses

Excellent benefits from day one

Paid time off and 401(k) match

Uniforms provided

Job summary

Quest Diagnostics Incorporated is seeking a Medical Courier in Norwich, CT, Monday to Friday, 12:30 PM to 9:00 PM. You will pick up, transport, and deliver medical specimens and lab materials on a scheduled route, communicating with clinicians to ensure timely results.

The role emphasizes independent work, professional presentation, and strict compliance with safety and privacy standards. Benefits begin on day one, with competitive pay and opportunities for merit increases.

Qualifications

• Valid driver's license with 3+ years driving experience and a clean Motor Vehicle Record (no more than two moving violations in 36 months, none in last 12).
• Excellent customer service and communication skills.
• Strong attention to detail with reliable documentation.
• Ability to work independently on the road and solve problems.
• Comfortable using mobile devices or scanning tools.
• Able to lift up to 30 lbs and stay on the move through shifts.
• Prior medical, customer service, courier, or logistics experience preferred.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route.
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries.
• Safely operate a company‑provided vehicle (non‑CDL).
• Use handheld scanners, route software, and mobile apps to track deliveries.
• Ensure proper specimen handling, labeling, storage, and documentation.
• Comply with DOT, HIPAA, OSHA, and internal safety standards.

Skills

Driving experience

Customer service

Communication skills

Attention to detail

Mobile devices usage

Problem solving on road

Medical courier experience

Job description

Medical Courier - Norwich, CT, Monday to Friday, 12:30 PM to 9:00 PM - hours may vary upon business needs.

Drive health forward - with a career that goes the distance.

At Quest Diagnostics, your deliveries don't just move packages, they move healthcare forward. Join a trusted team of professionals ensuring life‑saving diagnostics reach patients quickly and safely. You'll be the face of our diagnostic services, helping ensure that every test gets where it needs to go, accurately and on time. If you're reliable, customer‑focused, and love being on the road, this role is for you.

Why choose Quest over the rest?

• You'll make a real difference in people's lives - every day
• Work independently in a mobile role with a predictable route
• Exceptional benefits from day one, including medical, dental, vision, life insurance, wellness programs, short‑ and long‑term disability, 401(k) with company match, and employee stock purchase plan, based on eligibility
• Career advancement opportunities through internal mobility and continuous development
• Predictable hours and consistent routes support work‑life balance
• Mission‑driven work – your role directly supports patient care and medical diagnostics

Pay range: $18.64 - $20.84 / hour; employee may be eligible to receive shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift.

Salary offers are based on a wide range of factors including relevant skills, training, experience, education, and, where applicable, certifications obtained. Market and organizational factors are also considered. Successful candidates may be eligible to receive annual performance bonus compensation.

Responsibilities

• Pick up, transport, and deliver medical specimens and lab materials on a scheduled route
• Communicate professionally with doctors, nurses, and lab staff to ensure timely deliveries
• Safely operate a company‑provided vehicle (non‑CDL)
• Use handheld scanners, route software, and mobile apps to track deliveries
• Ensure proper specimen handling, labeling, storage, and documentation
• Comply with all DOT, HIPAA, OSHA, and internal safety standards

Qualifications

• Valid Driver's license with a minimum of 3 years driving experience and documentation of a Motor Vehicle Record with no more than two moving violation convictions within the previous 36-month period, with none in the most recent 12 months.
• Great customer service and communication skills
• Strong attention to detail, with reliable documentation skills
• Ability to work independently and problem‑solve on the road
• Comfortable using mobile devices or scanning tools
• Ability to lift up to 30 lbs. and be on the move for much of your shift
• Prior medical, customer service, courier, or logistics experience is strongly preferred

What we offer

• Competitive hourly pay
• Annual merit increases and bonus opportunities
• Exceptional benefits starting day one – medical, dental, vision, and more for eligible roles
• Paid time off, 401(k) match, tuition reimbursement, and career advancement
• Uniforms provided

Equal Opportunity Employer: Race/Color/Sex/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Vets or any other legally protected status.