Medical Coordinator (CMA/LPN)

Northwest Passage; Town of Webster (WI); On-site; USD 48,000 - 64,000; Full time

Benefits offered by this job

Vision Insurance

403(b) Retirement Savings with Discre.

Paid Time Off

Paid Holidays

Employer-Paid Short-Term Disability

Employer-Paid Life and AD&D Insurance

Voluntary Long-Term Disability

Voluntary Life and AD&D Insurance

Voluntary Supplemental Health Benefits

Employee Assistance Program

Flexible Spending Accounts

Longevity Benefit

Job summary

Northwest Passage is seeking a Medical Coordinator in Wisconsin to work with the nursing team, RN, and NP to deliver medical services in residential programs. You will coordinate medications, document care, and liaise with providers to ensure high-quality treatment and client safety.

The role emphasizes collaboration, independence, and meticulous record-keeping, with responsibilities in scheduling, preventive care, and education for staff. Join a mission-driven team dedicated to wellness.

Qualifications

• Knowledge of nursing/medical coordination procedures within residential care settings.
• Ability to maintain accurate and detailed medical documentation.
• Strong communication with healthcare providers and treatment staff.

Responsibilities

• Provide nursing and/or medical coordination services at assigned sites.
• Establish and maintain effective working relationships with healthcare providers involved in the care of residential clients.
• Administer and document prescribed medications per orders and policies.
• Collect, document, and monitor medical information during intake and throughout treatment.
• Coordinate and schedule medical appointments, including labs and follow-up care.
• Ensure preventive health needs are addressed (well-child exams, dental, vision).
• Prepare and submit required documentation to clinics, pharmacies, and providers.
• Communicate patient observations to prescribing clinicians and treatment staff.
• Order, refill, organize, and package medications as needed.
• Participate in treatment team and interdisciplinary meetings.
• Conduct routine health assessments and monitor side effects.
• Provide education to staff on medical conditions and medications.
• Complete discharge summaries and related documentation.

Skills

Professional standards of practice

Independent work

Teamwork

Documentation

Education

Wisconsin LPN license

Medical Assistant certification

Job description

At Northwest Passage, we focus on mental health and wellness through the adoption of our PassageWay Elements: Nature, Recreation, Relaxation, Nutrition, Exercise, Relationships, Service, and Spirit. These elements are central to our approach, combining traditional mental health treatment with arts, education, nature-based therapy, and experiential opportunities. Since 1978, we've been dedicated to providing high-quality care in a community dedicated in hope, recovery, and wellness. Our facilities in Northwest Wisconsin offer a peaceful environment for our clients and staff, with easy access to activities and resources near Minneapolis, St. Paul, Duluth, and Eau Claire. Northwest Passage proudly serves individuals from diverse backgrounds, cultures, and experiences, and we are committed to providing an environment where all feel welcomed and supported. Northwest Passage looks to build our team with candidates who are dedicated to providing exceptional care and support to all of our clients, demonstrating resilience, determination, collaboration, teamwork, and a strong work ethic. At Northwest Passage, you will foster hope through your involvement in the healing process. Guided by the PassageWay Elements, we strive to create a positive environment for growth and wellness for both our clients and staff.

Position Description

The Medical Coordinator works together with other Medical Coordinators, Registered Nurse, and Nurse Practitioner to provide effective delivery of medical services within Northwest Passage's residential programs.

Essential Duties and Responsibilities

include the following. Other duties may be assigned.

• Provide nursing and/or medical coordination services at assigned sites.
• Establish and maintain effective working relationships with healthcare providers involved in the care of residential clients.
• Administer and document prescribed medications in accordance with prescribing provider orders and agency policies and procedures.
• Collect, document, and monitor medical information and concerns during intake and throughout treatment.
• Request, track, and obtain necessary medical records.Coordinate and schedule medical appointments, including acute care visits, laboratory services, intake appointments, and follow-up care.
• Ensure clients remain current on preventative healthcare needs, including well-child examinations, dental care, and vision screenings.
• Prepare and submit required documentation to clinics, pharmacies, and other healthcare providers.
• Communicate client observations and relevant health information to prescribing clinicians, including medication effectiveness, side effects, PRN medication use, and overall functioning.
• Relay recommendations and updates from prescribing clinicians to treatment and residential staff.
• Order, refill, organize, and package medications as needed.
• Maintain supplies of over-the-counter medications and off-site medication kits.
• Participate in case management, treatment team, and other interdisciplinary meetings as needed.
• Conduct and document routine health assessments, including vital signs, height, weight, and medication side effect monitoring.
• Provide formal and informal education to staff regarding medical conditions, medications, and client-specific health needs.
• Complete medical discharge summaries and related documentation.

Qualifications

• Current Wisconsin license as a Licensed Practical Nurse or certification as a Medical Assistant.
• Demonstration of knowledge of and ability to follow professional standards of practice in the fulfillment of all job duties
• Ability to use professional experience and well-developed reasoning skills to make professional judgments.
• Ability to learn and adapt.Ability to work independently and within a team. Ability to be self-directed.
• Ability to maintain various forms of detailed documentation.

Values

In addition to responsibilities and qualifications, ideal candidates will show an understanding of and an ongoing dedication to actively applying Northwest Passage's values, which are embedded into each role:

• Quality & Adaptability
• Respect & Compassion
• Leadership & Courage
• Vision Insurance
• 403(b) Retirement Savings with Discretionary Employer Match
• Paid Time Off
• Paid Holidays
• Employer-Paid Short-Term Disability Insurance
• Employer-Paid Life and AD&D Insurance
• Voluntary Long-Term Disability Insurance
• Voluntary Life and AD&D Insurance
• Voluntary Supplemental Health Benefits (Accident, Critical Illness, and Hospital Indemnity Insurance)
• Employee Assistance Program (mental health benefit)
• Flexible Spending Accounts (Healthcare and Dependent Care FSAs)
• Longevity Benefit

Northwest Passage is an equal employment opportunity employer.