Medical Coordinator

Marsell Wellness Center; Ontario (CA); On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

401 (k) company matching

Life Insurance (Company Paid)

Voluntary Life Insurance (EmployeePaid

Job summary

Marsell Wellness Center is seeking a Medical Coordinator to arrange and coordinate health services for children in care, including urgent, emergency, and preventive care.

You will maintain confidential medical records, coordinate appointments and transportation, ensure interpretation services, and liaise with case managers, clinicians, and community providers to deliver trauma-informed, culturally responsive care.

Qualifications

• Licensed Practical Nurse (LPN/LVN) or RN or Bachelor’s degree in a relevant health-related field with at least one year of experience in healthcare coordination, child welfare medical services, or public health programs.
• Experience working with children, families, or vulnerable populations preferred.

Responsibilities

• Arrange and coordinate health services for children, including urgent, emergent, and preventative medical services.
• Maintain confidential medical records per policy, standards, licensing regulations, and funding requirements.
• Schedule and coordinate medical, dental, vision, behavioral health, and specialty appointments.
• Coordinate transportation to medical appointments in accordance with policies.
• Ensure interpretation/translation services are available when needed.
• Serve as liaison between the program and community healthcare providers, hospitals, and clinics.
• Monitor immunizations, physicals, medication management, and follow-up care.
• Prepare and maintain medical documentation for licensing and internal compliance.
• Provide medical status updates to sponsors, family, and staff while maintaining confidentiality.
• Participate in multidisciplinary team meetings and service planning.
• Support discharge planning by ensuring continuity of medical care and transfer of documentation.
• Adhere to mandated reporting laws and child abuse reporting requirements.

Skills

Care coordination

Health administration

Public health programs

Multidisciplinary collaboration

Education

LPN/LVN or RN

Bachelor’s degree in health-related field

Tools

Electronic Medical Record (EMR) software

UC Portal

MS Office

Job description

The Medical Coordinator is responsible for arranging and coordinating appropriate health services for children in care, including urgent, emergency, and preventive care. This role ensures children receive timely and comprehensive medical care while maintaining complete and confidential medical records in accordance with agency policy, program requirements, and applicable licensing regulations.

The Medical Coordinator ensures effective communication of children’s medical needs to case managers, clinicians, and program staff; schedules healthcare appointments; coordinates transportation to medical appointments; ensures qualified interpretation and translation services are available when needed; and serves as a liaison to community healthcare providers. This position supports the organization’s commitment to trauma-informed, culturally responsive, and high-quality care for all children served.

Essential Duties and Responsibilities:

To perform this job successfully, an individual must be able to perform the following satisfactorily; other duties may be assigned. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

• Arrange and coordinate appropriate health services for children in care, including urgent, emergent, and preventative medical services.
• Maintain complete, accurate, and confidential medical records in accordance with agency policy, program standards, licensing regulations, and funding requirements.
• Ensure appropriate communication of medical and health needs to case managers, clinicians, program leadership, and other relevant staff.
• Schedule and coordinate medical, dental, vision, behavioral health, and specialty healthcare appointments.
• Coordinate transportation to medical appointments in accordance with agency transportation and safety policies.
• Ensure qualified interpretation and translation services are available for medical appointments and healthcare communications when needed.
• Serve as liaison between the program and community healthcare providers, hospitals, specialty clinics, and public health entities.
• Monitor medical compliance requirements, including immunizations, physicals, medication management, and follow-up care.
• Prepare, compile, submit, and maintain medical documentation, reports, and records required for programming, licensing, and internal compliance monitoring.
• Review programs portals and internal systems to ensure required medical documentation is uploaded accurately and promptly.
• Provide medical status updates to authorized sponsors, family members, and staff as appropriate and in accordance with confidentiality regulations.
• Participate in multidisciplinary team meetings and service planning to ensure medical needs are incorporated into individualized service plans.
• Support discharge planning by ensuring continuity of medical care and transfer of appropriate medical documentation.
• Adhere to mandated reporting laws and child abuse reporting requirements.
• Attend required trainings, meetings, and professional development activities.
• Perform other duties as assigned by supervisor or leadership.

Supervisory Responsibilities:

• Problem Solving – Identifies and resolves problems promptly; gathers and analyzes information skillfully; develops alternative solutions.
• Communication – Communicates clearly verbally and in writing; maintains appropriate confidentiality; keeps stakeholders informed.
• Teamwork – Collaborates effectively across medical, clinical, and case management teams.
• Planning and Organization – Prioritizes tasks, manages scheduling logistics, and maintains accurate documentation.
• Professionalism – Demonstrates reliability, cultural humility, and trauma-informed engagement.
• Judgment – Uses sound clinical and administrative judgment while maintaining compliance with regulations and policy.

Preferred:

• Bilingual in Spanish preferred but not required.

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Minimum of 1 year of employment in public health or a healthcare setting with demonstrated experience in: Care coordination, Health administration, or Direct clinical care, and any of the following:

• Licensed Practical Nurse (LPN/LVN) or higher health-related qualification (e.g., Licensed Registered Nurse (RN) with a bachelor’s degree), OR
• Bachelor’s degree in nursing, Public Health, Health Administration, Social Work, or other relevant health-related field

Required Qualifications

• Must be at least 21 years of age
• Ability to pass required background clearances

Education / Experience:

• Licensed Practical/Vocational Nurse (LPN/LVN), Registered Nurse (RN), or Bachelor’s degree in a relevant health-related field with at least one year of experience in healthcare coordination, child welfare medical services, or public health programs.
• Experience working with children, families, or vulnerable populations preferred.

Language Ability:

Bilingual in Spanish is requested but not required. Read, analyze, and interpret business, professional,

technical, or governmental documents. Write reports, business correspondence, and procedure

manuals. Effectively present information and respond to questions from managers, customers, and the

public.

Mathematical Ability:

Comprehend and apply principles of advanced calculus, algebra, and advanced statistical theory. Work with concepts such as limits, rings, quadratic and differential equations, and proofs of theorems.

Reasoning Ability:

Apply logical thinking to a wide range of intellectual and practical problems. Dealing with nonverbal

symbolism (e.g., formulas and equations) in difficult phases. Deal with a variety of abstract and

Computer Skills:

• Proficiency in MS Office (Word, Excel, Outlook)
• Proficient in the use of standard office equipment.
• Electronic Medical Record and UC Portal Software

Marsell Benefits:

• 401 (k) company matching
• Life Insurance (Company Paid)
• Voluntary Life Insurance (Employee Paid)