Medical Coding Team Lead

Sutherland; United States; Remote; USD 75,000 - 95,000; Full time

Job summary

Sutherland is seeking a Medical Coding Team Lead to support the Medical Coding Department's daily operations, partnering with Coding Managers to ensure efficiency, quality, productivity, and compliance.

The role provides technical guidance, coordinates workflow, and mentors coding staff, maintaining high performance in a collaborative environment. Knowledge of ICD-10 coding and payer guidelines is essential.

Qualifications

• Up to 5 years of progressive medical coding experience.
• Experience as a senior coder, lead coder, trainer or mentor is preferred.
• Strong understanding of ICD-10-CM, ICD-10-PCS, CPT and HCPCS Level II.

Responsibilities

• Provide day-to-day operational support to Coding Managers and coordinate workflows.
• Monitor coding queues, assign workloads, and escalate issues affecting productivity.
• Serve as resource for coders on routine coding questions and issues.
• Provide guidance and mentorship to coding staff to ensure accuracy and compliance.
• Reinforce departmental policies, procedures and quality standards.
• Assist with monitoring productivity, quality, and turnaround times.

Skills

Medical coding

Leadership

Mentorship

Workflow coordination

Education

CPC/CCS/CIC/COC/RHIT/RHIA certifications

Tools

EHR systems

Coding software

Job description

Permanent WAH

About Sutherland

Artificial Intelligence. Automation.Cloud engineering. Advanced analytics.For business leaders, these are key factors of success. For us, they're our core expertise.

We work with iconic brands worldwide. We bring them a unique value proposition through market-leading technology and business process excellence.

We've created over 200 unique inventions under several patents across AI and other critical technologies. Leveraging our advanced products and platforms, we drive digital transformation, optimize critical business operations, reinvent experiences, and pioneer new solutions, all provided through a seamless "as a service" model.

For each company, we provide new keys for their businesses, the people they work with, and the customers they serve. We tailor proven and rapid formulas, to fit their unique DNA. We bring together human expertise and artificial intelligence to develop digital chemistry. This unlocks new possibilities, transformative outcomes and enduring relationships.

Sutherland

Unlocking digital performance. Delivering measurable results.

Job Description:

The Medical Coding Team Lead supports the day-to-day operations of the Medical Coding Department by serving as a resource to coding staff and partnering closely with Coding Managers to ensure operational efficiency, coding quality, productivity, and compliance. This position provides technical guidance, assists with workflow coordination, monitors work queues and performance metrics, resolves routine operational issues, and supports training and quality initiatives. The Team Lead serves as a liaison between coding staff and management, helping to maintain consistent operations while promoting a collaborative and high-performing work environment.

Essential Duties and Responsibilities:

• Provide day-to-day operational support to Coding Managers without assuming direct supervisory responsibility; to include workflow coordination in alignment with operational priorities.
• Monitor coding work queues, assign or redistribute workloads as directed, and escalation issues that may impact productivity or turnaround times.
• Serve as resource for coders regarding routine coding questions, workflow concerns, and operational issues.
• Provide technical guidance and mentorship to coding staff while promoting coding accuracy and compliance.
• Reinforce departmental policies, procedures, and quality standards.
• Assist Coding Managers in monitoring coding productivity, quality, and turnaround time metrics.
• Support employee development through coaching, knowledge sharing, and education.
• Escalate employee performance concerns, workflow barriers, or compliance issues to Coding Managers as appropriate.
• Assist with providing ongoing education related to departmental procedures.
• Assist with ensuring compliance with ICD-10-CM, ICD-10-PCS, CPT, HCPCS Level II, Medicare, Medicaid, commercial payer, and organizational coding guidelines.
• Support departmental projects, workflow improvements, system implementations, and process optimization initiatives.
• Stay current with coding regulations, payer requirements, CMS guidance, and industry best practices.
• Maintain confidentiality of protected health information (PHI) in accordance with HIPAA regulations.

Qualifications:

Required Qualifications:

• Up to 5 years of progressive medical coding experience.
• Previous experience serving as a senior coder, lead coder, trainer, mentor, or similar role preferred.
• Current coding certification such as:
  • Certified Professional Coder (CPC)
  • Certified Coding Specialist (CCS)
  • Certified Inpatient Coder (CIC)
  • Certified Outpatient Coder (COC)
  • Registered Health Information Technician (RHIT)
  • or Registered Health Information Administrator (RHIA) preferred
• Advanced knowledge of ICD-10-CM, ICD-10-PCS, CPT, and HCPCS Level II coding systems.
• Thorough understanding of CMS regulations, National Correct Coding Initiative (NCCI), Official Coding Guidelines, and payer-specific requirements.
• Experience using electronic health records (EHR) and coding software.