Medical Clinic Operations Manager

Phelps Health; Rolla (MO); On-site; USD 65,000 - 85,000; Full time

Job summary

Phelps Health in Rolla, MO, is seeking a Clinic Manager to provide day-to-day management and clinical/operational oversight of the medical specialties clinic. You will work closely with providers and supervise the clinic staff to ensure efficient patient flow.

Responsibilities include quality improvement, budgeting oversight, policy development, staff training, scheduling, EMR and patient portal support, and regulatory compliance across HIPAA, OSHA, CMS, and other standards.

Qualifications

• Bachelor's (or higher) in Management or Business Administration, or nursing degree.
• High School Diploma with relevant years of experience may be accepted in lieu of degree.
• Minimum of 3–4 years healthcare experience; management experience highly preferred.

Responsibilities

• Provide day-to-day management and clinical/operational oversight of the assigned clinics.
• Develop and implement quality improvement plans with QA Nurse to meet regulations.
• Assist in development and implementation of the capital and operating budgets.
• Develop and implement policies, procedures, and job descriptions; identify process improvements.
• Coordinate orientation and competency validations for new staff; supervise clinic staff.
• Serve as super users for Scheduling and EMR; train staff and patients on the patient portal.
• Plan staff development and continuing education.
• Maintain a professional atmosphere for patients, families, providers and staff.
• Ensure efficient office routines and patient flow; collaborate with physicians.
• Schedule staff, monitor attendance, approve PDO requests.
• Ensure compliance with regulations (HIPAA, OSHA, CMS, JC, Rural Health Clinic) and PQRS.

Education

Bachelor's (or higher) in Management or Business Administration

Licensed Practical Nurse / Registered Nurse degree

High School Diploma with relevant years of experience

Job description

Phelps Health in Rolla, MO, is seeking a Clinic Manager to provide day-to-day management and clinical/operational oversight of the medical specialties clinic. You will work closely with providers and supervise the clinic staff to ensure efficient patient flow.

Responsibilities include quality improvement, budgeting oversight, policy development, staff training, scheduling, EMR and patient portal support, and regulatory compliance across HIPAA, OSHA, CMS, and other standards.