Medical Clerk

Alameda Health System; San Leandro (CA); On-site; USD 45,000 - 63,000; Full time

Job summary

Alameda Health System is seeking a Medical Clerk in San Leandro, CA. Under supervision, you will perform medical clerical work, process charts, and manage communications in a clinical setting.

You will handle orders, billing inputs, admissions paperwork, and specimen transfers, while ensuring accuracy in medical terminology and records handling.

Qualifications

• High school diploma or GED required; additional training preferred.
• Medical terminology course or medical assisting program a plus.
• One year clerical experience with medical terminology experience is acceptable.

Responsibilities

• Extracts information from medical records for legal, insurance and other agencies.
• Analyzes charts for completion/accuracy and supports billing data entry.
• Transcribes doctors’ orders, case histories and exam notes accurately.
• Acts as receptionist: answers calls, screens referrals, and books appointments.
• Uses computer systems to request lab work, schedule tests, charge for services and support case management.
• Orders and restocks ward/department supplies.
• Files admissions/discharges, distributes medical records, and assists with payroll/scheduling documents.
• Delivers specimens to the laboratory following established procedures.

Skills

Medical terminology

Clerical experience

Customer service

Telephone/reception

Education

High school diploma or GED

College degree preferred

Tools

Medical records software

Billing systems

Job description

About this position

Medical Clerk

SUMMARY

Under general supervision, to do medical clerical work of a difficult and specialized nature; and to do related work as required.

DUTIES & ESSENTIAL JOB FUNCTIONS

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Not all duties listed are necessarily performed by each individual in the classification.

• Extracts from medical records information concerning condition, treatment, tests, medications, operative procedures, and final diagnoses of patients discharged from County hospitals; and sends to appropriate legal, health care, and other agencies.
• Analyzes patients’ medical charts for completion and accuracy, prepares statements of diagnosis and treatments, and extracts other information required for the completion of forms received from patients’ insurance carriers.
• Takes and transcribes doctors’ orders, case histories, physical examination notes, and related permanent medical records information and reports containing a wide variety of specialized medical terminology.
• Acts as a receptionist in a clinical setting; answers telephone calls from providers, patients, doctors, nurses, visitors; screens patients over the phone to correctly refer to medical and specialty clinics; delivers messages to nursing staff, doctors, and ancillary department personnel; makes clinical appointments for patients; and uses intercom system.
• Uses computer to request lab work, diet orders, x-rays, consults, medical records, medication amounts and schedule, physical therapy, EKG’s; uses computer to charge patients for services provided; gathers and inputs appropriate information in computer to complete the billing process or for case management/financial eligibility purposes; and enters information on RAND sheet.
• Orders and restocks supplies for the hospital ward or department.
• Prepares paperwork for admissions, discharges and transfers of patients; reviews medical papers received by mail and appropriately distributes or files; pulls and files charts, medical and lab sheets, etc. in medical records; assists with preparation of payroll and scheduling documents; and types forms, letters, memoranda, etc.
• Delivers specimens to laboratory following established procedures to insure proper specimen identification and correct test request.

PAY RANGE

$39.38 per hour

The pay range for this position reflects the base pay scale for the role at Alameda Health System. Final compensation will be determined based on several factors, including but not limited to a candidate’s experience, education, skills, licenses and certifications, departmental equity, applicable collective bargaining agreements, and the operational needs of the organization. Alameda Health System also offers eligible positions a generous comprehensive benefits program.

MINIMUM QUALIFICATIONS

• Education: High School diploma or GED with additional training a minimum. College graduate preferred.
• Minimum Experience: Either one year of experience in the class of Clerk II or an equivalent higher level clerical class with AHS; or equivalent of one year full-time experience in clerical work that requires using and interpreting a wide variety of medical terminology; or completion of a medical terminology course or medical assisting program at an accredited college or university, plus the equivalent of one-year full-time experience in clerical work.
• Required Licenses/Certifications: CPI -Crisis Prevention Intervention Training (required for all positions at John George Psychiatric Pavilion; and preferred for certain positions in the Emergency Department).

Salary Information

$39.38 - $39.38Hourly Wage