Medical Clerical Front Office Floater - Eagle Administration

Eaglemds; Greensboro (NC); On-site; USD 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a compassionate and self-motivated Medical Clerical Front Office Floater to join their dynamic team. This role involves supporting various locations, ensuring smooth patient interactions and administrative tasks. The ideal candidate will have at least two years of experience in a medical office, showcasing strong communication and organizational skills. The company values integrity and professionalism, offering a competitive salary and a generous benefits package, including structured bonuses and paid maternity/paternity leave after one year. Join a supportive environment where your contributions will make a real difference in patient care.

Benefits

Paid Maternity/Paternity Leave

Structured Bonuses

Health Insurance

Flexible Schedule

Qualifications

• Minimum 2 years experience in a medical office required.
• Strong administrative and communication skills are essential.

Responsibilities

• Check encounter forms and correct appointment schedules.
• Greet patients and manage appointment bookings.
• Assist with administrative tasks and maintain patient confidentiality.

Skills

Patient Communication

Administrative Skills

Data Entry

HIPAA Compliance

Education

High School Diploma

Tools

Medical Software

Fax Machine

Photocopier

Job description

Medical Clerical Front Office Floater - Eagle Administration

Eagle Administration, 324 West Wendover Avenue, Suite 211, Greensboro, North Carolina, United States of America Req #305

Monday, April 7, 2025

Are you compassionate and patient-oriented, and looking for a fulfilling and challenging opportunity with a company that offers competitive salary and a very generous benefits package? Look no more! Eagle Physicians & Associates is seeking dynamic and self-motivated Medical Clerical Front Office Floater to join our team. Qualified applicants will have a minimum of 2 years prior experience in a medical office. This position will require floating between all Eagle locations as needed; reliable transportation is required.

Join Us and Thrive!

Become part of our enriched and satisfied workforce. Eagle Physicians offers structured bonuses for all support staff hired as a .50 FTE or higher on or after April 1, 2024. Enjoy bonuses of $750 at 6 months, $750 at 12 months, $1,000 at 18 months, and $1,000 at 24 months of employment.

Additional Benefits:

Paid Maternity/Paternity Leave: After one year of employment and 1,250 hours worked, Eagle provides up to 2 weeks of paid maternity/paternity leave for the birth or adoption of a child, pro-rated based on FTE status.

Influenza Vaccine Requirement: As a condition of employment, an influenza vaccine is required. For any questions, please contact Eagle HR.

Eagle Physicians & Associates is proud to be an Equal Opportunity Employer.

Key Responsibilities:

• Check encounter forms against appointment schedule and make any necessary corrections.
• Answer telephone and communicate messages to the appropriate person.
• Greet patients with a positive attitude.
• Make patient appointments when necessary.
• Update demographic and insurance information on patients at check-in.
• Collect payments and outstanding balances. Notify Nurse/Provider upon patient arrival.
• Assist in whatever administrative and clerical backup is needed, which may include faxing, processing mail, photocopying, data entry, filing, and telephoning.
• Assist with scanning of medical records.
• Follow HIPAA guidelines for patient confidentiality and maintain security of Protected Health Information (PHI).
• Not exhibit, divulge, copy or remove the contents of any record or report except to fulfill work assignments.
• Uphold and exemplify through daily actions, activities, and behaviors Eagle’s Vision, Mission, and Values:
• Vision: Eagle Physicians will be seen as the healthcare organization of choice by patients, staff, and the community.
• Mission: Eagle Physicians will provide patient-centered healthcare for our community with a team committed to high-quality, supportive, and compassionate care.
• Values: Integrity, Compassion, Trust, Professionalism, and Respect.