The Senior Medical Claims Examiner is the highest individual contributor level within the Claims processing structure and serves as a subject-matter resource for complex claims, escalations, appeals/reconsideration and process-related issues requiring additional research, documentation review, or independent analysis.
Job Description
- Highly complex medical claim review
- Advance claim adjudication
- Advance claim history analysis
- Complex appeals and reconsiderations
- Escalated claim resolution
- Complex provider and payer issues
- Complex duplicate claim investigations
- Payer Audit-related claim reviews
- Complex void and replace processing
- Advance reprocessing resolution
- Research of system and adjudication issues
- Review of recurring claim-processing problems
- Identify opportunities for process improvement
- Assist with system and workflow validation
- Provide subject-matter expertise to Levels 1 and 2
- Provide guidance and mentoring to Claims team members
- Assist with training and knowledge transfer
- Support development and refinement of claims procedures
- Serve as a senior escalation and subject -matter resource for complex claim issues
Requirements
- High School diploma or equivalent.
- 3 years’ work experience in claims operations environment in the healthcare insurance processing Medicare. (Preferred)
- Hands-on working experience processing medical claims in insurance industry.
- Knowledge of Medicare Fee Schedule and alternative payment methods (global, cap, flat fees).
- Self-starter, ability to work independently and in a team environment.
- Strategic, analytical, process oriented and must have critical thinking skills.
- Excellent written and verbal communication skills.
- Ability to manage multiple priorities.
- Excellent problem-solving skills, good follow-up abilities and willingness to be flexible and adaptable to changing priorities.
- Works well under pressure.
- Proficient with Excel, PowerPoint, Word & Outlook.
- Knowledge of medical terminology and comprehension in the usage of CPT Codes, ICD-10 Codes and Revenue Codes.
- Knowledge of Correct Coding (CCI) Edits.
- Experience in gathering all necessary documentation in preparation of Delegation Audits.
- Detailed knowledge of electronic billing processes universal billing forms.
- Knowledge of CMS/ACHA Regulations is desirable.
- Pervious Experience using Health Suite is desirable.
- Certified Professional Coder (CPC) is desirable.
Pay Range $22-$24
Benefit
Medical, Dental, Vision, 401K with company matching, STD, Paid Holiday, PTO