Medical Center Representatives

Dayton Center for Neurological Disorders; Centerville (OH); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is looking for a dedicated Medical Center Representative to enhance their front office team in Centerville. This full-time role involves managing patient check-ins, scheduling appointments, and ensuring smooth office operations. Ideal candidates will possess excellent communication skills and a strong understanding of medical office procedures, including HIPAA and OSHA regulations. The company offers a competitive pay range and a comprehensive benefits package, including health, dental, and vision coverage. Join a supportive environment where you can make a meaningful impact on patient care and office efficiency.

Benefits

Employer-paid life insurance

Short-term disability insurance

Health coverage

Dental coverage

Vision coverage

Paid Time Off

Optional additional insurance plans

Qualifications

• High School Diploma or equivalent required.
• Prior medical office experience preferred.

Responsibilities

• Greet patients and visitors professionally.
• Schedule appointments and manage medical records.
• Perform clerical duties and maintain office operations.

Skills

Multi-tasking

Organizational skills

Time management

Communication skills

Proficiency in Word

Proficiency in Excel

Proficiency in Email

Knowledge of HIPAA

Knowledge of OSHA laws

Medical office procedures

Education

High School Diploma

Equivalent qualification

Tools

Electronic health records

Microsoft Word

Microsoft Excel

Job description

Position: Medical Center Representatives

Location: Centerville, OH

Job Id: 172

# of Openings: 1

Job Overview

We are seeking a full-time Medical Center Representative to join our front office team at our Centerville location. The role involves check-in and check-out duties, with a schedule of 40 hours per week, Monday through Friday, from 8:00 AM to 4:30 PM. Hours may vary based on office needs.

Responsibilities

• Greet patients and visitors professionally.
• Schedule appointments and manage medical records.
• Perform clerical duties, including mailing, scanning, and updating patient information.
• Open and close the office according to procedures.
• Maintain waiting area cleanliness and monitor office operations.
• Handle postage, certified mail, packages, and document scanning into EMR.
• Assist with billing, collections, and reconciliation of payments.
• Understand insurance policies, update insurance information, and register new patients.
• Collect necessary documentation and explain post-visit care instructions.
• Schedule referrals and testing appointments as needed.

Skills and Qualifications

• Strong multi-tasking, organizational, and time management skills.
• Ability to work independently and as part of a team.
• Excellent communication skills and a professional demeanor.
• Proficiency in Word, Excel, Email, and electronic health records.
• Knowledge of HIPAA, OSHA laws, and medical office procedures.

Compensation and Benefits

The pay range is $15.00 to $22.50 per hour, dependent on qualifications and experience. Benefits include employer-paid life and short-term disability insurance, health, dental, and vision coverage, and optional additional insurance plans. Paid Time Off begins accruing on the first day, with 96 hours in the first year, increasing with tenure.

Education and Experience

High School Diploma or equivalent required. Prior medical office experience preferred.