Medical Case Manager - Med Clinic

SMA Healthcare; Ocala (FL); On-site; USD 32,000 - 52,000; Full time

Benefits offered by this job

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Tuition Reimbursement

Paid Personal Leave

Paid Holidays

403b Retirement Plan

Job summary

SMA Healthcare in Ocala, FL is seeking a Certified Medical Assistant or LPN to join our nursing team. The role emphasizes medication management, patient care, and administrative support within a supportive environment.

Requires CMA or LPN license. Benefits include Health, Dental, Vision, Life and Disability Insurance, 403b retirement plan, tuition reimbursement, and paid personal leave plus holidays. 8–12 hour shifts with varying days; training provided.

Qualifications

• Possession of a high school diploma or equivalent and 6 months of related human services experience or experience working directly with seriously emotionally disturbed children or seriously mentally ill adults.
• Position requires Certified Medical Assistant or LPN license.
• Some knowledge of human services and the application of basic client care skills.
• Ability to communicate effectively with suicidal, mentally, emotionally, and/or psychologically disturbed clients in person and over the telephone.
• Ability to defuse potentially dangerous situations, and remain calm in an emergency.

Responsibilities

• Conducts medication counts daily as required.
• Performs medication administration/observation in accordance to SMA policies and procedures.
• Makes referrals to SMA programs and community resources.
• Assists clients needing financial assistance for medications and other medical needs.
• Disposes biomedical hazardous waste per SMA procedures.
• Provides administrative support to nursing staff.
• Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority.
• Serves a positive role model; utilizes approved behavior modification techniques; provides positive reinforcement and support to clients.
• Completes required program documentation in a timely manner.
• Documents service activity notes on clients' activities, changes in behavior patterns, medications, etc.
• Collects urine specimens; sends to laboratory if required, utilizes infection control procedures.
• Attends trainings/in-services at all times and keep up to date.
• Ensures compliance with 65-D-30, CARF, SMA performance standards are followed at all times.
• Oversee clients arranging medical appointments and arranging transportation.

Skills

Human services knowledge

Strong communication

Crisis de-escalation

Education

High school diploma or equivalent

6 months related experience

Job description

• Great benefits such as: Health, Dental, Vision, Life, & Disability Insurance
• Tuition Reimbursement
• Paid Personal Leave and Paid Holidays
• 403b Retirement Plan (matches one to one of employee contribution for the first 3%, then a 50% match on the next 6% of employee contribution)

*** Position requires Certified Medical Assistant or LPN license ***

Essential Job Functions:

• Conducts medication counts daily as required.
• Performs medication administration/observation in accordance to SMA Healthcare policies and procedures.
• Make referrals to SMA programs and community resources.
• Assists clients needing financial assistance for medications and other medical needs.
• Disposes biomedical hazardous waste per SMA procedures.
• Provides administrative support to nursing staff.
• Reports any concerns regarding the health, safety, or well-being of a client to the appropriate authority.
• Serves a positive role model; utilizes approved behavior modification techniques; provides positive reinforcement and support to clients.
• Completes required program documentation in a timely manner.
• Completes reports as required; daily, weekly, monthly, etc. as assigned.
• Documents service activity notes on clients' activities, changes in behavior patterns, medications, etc.
• Collects urine specimens; sends to laboratory if required, utilizes infection control procedures.
• Participates in meetings as required, converses with staff on client's progress or lack of progress.
• Documents when client medications are taken or not.
• Performs general office duties; answers phone, communicates with the public, hospitals, internal and external customers, etc. as required.
• Ensures the Medication room/cabinet is neat, clean and orderly at all times.
• Attends trainings/in-services at all times and keep up to date.
• Ensures compliance with 65-D-30, CARF, SMA performance standards are followed at all times.
• Assists clients with WIC needs as required.
• Oversee clients arranging medical appointments and arranging transportation.
• Performs related work as required/assigned.

Qualification Requirements:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education and/or Experience:

Possession of a high school diploma or equivalent and 6 months of related human services experience or experience working directly with seriously emotionally disturbed children or seriously mentally ill adults.

*** Position requires Certified Medical Assistant or LPN license ***

Knowledge/Skills/and Abilities:

• Some knowledge of human services and the application of basic client care skills.
• Ability to handle verbally and/or physically abusive and aggressive clients and utilize aggression control techniques to ensure the safety and well being of the client, other clients, and employees in the unit.
• Ability to communicate effectively with suicidal, mentally, emotionally, and/or psychologically disturbed clients in person and over the telephone.
• Ability to defuse potentially dangerous situations, and remain calm in an emergency.

Necessary Special Requirements:

Possession of a valid Florida driver's license, acceptable driving record, and proof of personal automobile insurance if required to drive an SMA vehicle and/or use a personal vehicle for SMA business. Complete State of Florida mandatory background screening prior to start of employment. Complete SMA required training during the first six (6) months of employment and updated if required.

Physical:

Mobility and ability to bend and reach during an 8-12 hour day. Able to lift minimum 10 pounds. Visual and auditory acuity sufficient to evaluate, intervene, treat, and record client health care needs. Fine motor skills for legible and accurate charting, daily correspondence and presentation, either manually or orally. Work endurance ability to work 8-12 hour shifts with a meal break, as possible. Routine 8-12hour shifts. Hours and days off may vary. Extra hours may be required. Work assignment locations may vary.

Application:

This class specification is intended to identify the class and illustrate the kinds of duties that may be assigned to its incumbents. It should not be interpreted as describing all of the duties whose performance may ever be required of such an employee or be used to limit the nature and extent of assignments such individuals may be given.