Medical Case Manager Ajudication Customer Support

Essential Healthcare Solutions LLC; Macon (GA); On-site; USD 40,000 - 56,000; Full time

Job summary

Unified Health Partners, LLC seeks an Aeromedical Case Manager Administrative Specialist to support HQ AFRC Aeromedical Case Management at Robins AFB, GA. You will handle intake, data entry, and scheduling coordination for the high-volume case-management lane.

The role is full-time, on-site, with cross-training to cover adjudication during surge; prior military medical environment experience is strongly preferred.

Qualifications

• Experience processing physical exams and medical standards in a military medical environment (e.g., USAF PES, aeromedical, or reserve medical unit).
• Experience with data-entry and case-management workflows in electronic systems.

Responsibilities

• Carry intake and data-entry throughput for HQ AFRC case-management (≈1,350 actions per month).
• Load cases into electronic system of record and complete technician-level inputs for front- and back-end management.
• Coordinate evaluation scheduling with ACS and MTFs, screen and route correspondence, and rotate to cover adjudication during surge.

Skills

Data entry

Case intake

Scheduling

Job description

*** MILITARY EXPERIENCE STRONGLY PREFERRED ***

PART A — JOB DESCRIPTION

Aeromedical Case Manager Administrative Specialist

Contract FA664326C0002 — HQ AFRC Aeromedical Case Management Support · Robins AFB, GA

Unified Health Partners, LLC · 18 September 2026

This document is the job description for the Aeromedical Case Manager Administrative Specialist position on Contract FA664326C0002. The employment application and onboarding & credentialing packet (Part B), the qualifications & job-description attestation (Part C), and the conditional offer of employment (Part D) are issued as separate documents.

THIS POSITION'S PACKET

Part Document Issued as A Job Description This document B Employment Application and Onboarding & Credentialing Packet Separate document C Qualifications & Job-Description Attestation Separate document D Conditional Offer of Employment Issued separately

Primary lane: Case Intake, Data Entry & Scheduling Coordination (cross-trained on all functions)

Program HQ AFRC/SG Aeromedical Case Management Support (Contract FA664326C0002) Employer Unified Health Partners, LLC (Prime) Location HQ AFRC, Robins AFB, Warner Robins, GA (on-site) Employment type Full-time, non-exempt (SCA) Labor category SCA 12190 – Medical Record Technician Reports to Lead Medical Case Manager / Focal Point (UHP) Positions 1.0 FTE

Unified Health Partners, LLC holds Contract FA664326C0002 (awarded from RFQ FA664326Q0004) for HQ AFRC/SG Aeromedical Case Management Support. The official start date is 20 October 2026, following the 30-day contract phase-in. Prior to that date, personnel may be required to complete administrative functions or Government-provided training and may bill up to 2 hours per week for approved pre-start time. The base period of performance is 21 September 2026 – 20 September 2027, with four 12-month option periods. Overtime is not authorized on this contract unless approved by the client.

1. Position Summary

   Carry the intake and data-entry throughput for the HQ AFRC case-management team — the highest-volume lane on the contract at roughly 1,350 data entry and case-status update actions per month. You load cases into the appropriate electronic system of record, complete technician-level inputs for front- and back-end management, keep every system of record current as case status changes, coordinate evaluation scheduling with ACS and MTFs, and screen and route incoming and outgoing correspondence. You are cross-trained on all team functions and rotate to cover adjudication support during surge.

1. Key Responsibilities
2. Required Qualifications
   • Domain experience: Demonstrated experience processing and managing physical exams and medical standards — acquired through a military medical environment (e.g., USAF Physical Exam Standards / PES, aeromedical, or reserve medical unit) OR