Medical Canvassing Specialist

ethosrisk; Lafayette (LA); Remote; USD 35,000 - 52,000; Full time

Job summary

Ethos Risk Services is seeking a self-starting Medical Canvassing Specialist to operate as a medical records detective and liaison between insurance providers and facilities. This remote, full-time role emphasizes outbound outreach, data gathering, and meticulous documentation, with preference for CST or EST work hours.

Qualifications include a High School Diploma or GED, experience in call center or medical/insurance environments, and proficiency with Microsoft Word.

Qualifications

• High School Diploma or GED is required.
• Previous experience in call center, medical, or insurance environment preferred.
• Proficiency with Microsoft Word.

Responsibilities

• Contact medical facilities via outbound calls to gather essential patient and treatment information.
• Document findings in Ethos' client database.
• Partner with colleagues and clients to resolve and guide ongoing insurance claims and fraud investigations.

Skills

Interpersonal skills

Time management

Organization

Education

High School Diploma or GED

Tools

Microsoft Word

Job description

About Us:

Ethos Risk Services is a leading insurance claims investigation and medical management company committed to providing better data that translates into better decision-making for our clients. We are at the forefront of innovation in our space, and our success is driven by a dynamic team passionate about delivering exceptional services to our customers.

Job Summary:

We're seeking a self-starting, detail-oriented team member to join us as a full-time Medical Canvassing Specialist (REMOTE). In this position, you'll operate as a medical records detective and researcher and will serve as a liaison between insurance providers and medical facilities, including hospitals, clinics, and pharmacies.

Key Responsibilities:

• Contacting medical facilities (via outbound calls) to gather essential patient and treatment information


• Documenting findings and information in Ethos' client database


• Partnering with colleagues and clients to resolve and guide ongoing insurance claims and fraud investigations

Qualifications:

• Education: High School Degree/GED (required).


• Experience: Previous experience in call center, medical or insurance environment (preferred).


• Skills: Proficiency with Microsoft Word, Interpersonal Skills, Microsoft Word, Time Management, Organization


• Bonus: Fluent in Spanish and English

Working Conditions:

This position is remote with preference for candidates in CST or EST timesone. Office environment where temperatures are constant. Frequent prolonged periods of a stationary position. Constant operation of a computer and other office productivity machinery, such as a calculator, copy machine/printer. Frequent communication via telephone and in person with clients, customers and co-workers.

Ethos Risk Services is an equal opportunity employer that does not discriminate on the basis of religious creed, sex, national origin, race, veteran status, disability, age, marital status, color or sexual orientation or any other characteristic protected by law.

A background check will be conducted, in accordance to the local state law and regulations.