Medical Business Associate - Oncology Support Services

Munson Healthcare; Traverse City (MI); On-site; USD 31,000 - 42,000; Full time

Benefits offered by this job

Sign-On Bonus

Job summary

Munson Healthcare is seeking a Medical Business Associate (Receptionist) to be the first point of contact for patients and families at Cowell Family Cancer Center in Traverse City. You will verify insurance data, enter information into the registration system, and schedule appointments with a professional, welcoming presence.

The role requires a High School Diploma or GED, 6 months to 1 year of customer service experience, and proficiency with typing and Windows across multiple computer systems.

Qualifications

• High school graduate or GED.
• 6 months to 1 year Customer Service experience required.
• Proficient in typing, Windows, and experience with multiple computer systems.
• Specialist: High school graduate or GED; Associate Degree Preferred; A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.

Responsibilities

• You are the first point of contact for patients and families, setting the tone for care, wellness, and healing.
• Obtain/verify all required patient and insurance information and enter it into the registration system accurately.
• Schedule patient appointments, including return visits, referrals, and diagnostic procedures.
• Greet patients professionally in person and over the phone and respond effectively to patients and their families.

Skills

Customer Service

Typing

Windows OS

Multiple Computer Systems

Education

High School Diploma or GED

Associate Degree Preferred

Tools

Registration systems

Job description

Location: Cowell Family Cancer Center 217 S. Madison St. Traverse City, Michigan 49684

Schedule: 40 Hours Weekly: Monday - Friday - Full Time Days

Sign-On Bonus: $2,700 Sign-On Bonus (Terms and Conditions Apply)

More Than Just Care,It’sCommunity

Imagine doing meaningful work in a place where peoplevacation.That’slife at Munson Healthcare - northern Michigan’s largest healthcare system, with eight award-winning community hospitals serving over half a million residents across 29 counties.

If you want a career in healthcare and alifestylemost people only dream about – with freshwater lakes, scenic trails, charming downtowns, a vibrant arts scene, and endless outdoor adventures - you might just beMunson Material. To us, that means teammates who live by our values ofexcellence,teamness, positivity, creativity, and a commitment to creatingexceptional experiencesfor our patients and each other. Join a team that delivers outstanding care in one of the most beautiful regions in the country.

Invested in You

• Grow:Tuition reimbursement, in-person and onlinedevelopment,and access to ourcareer hubto help you advance.

• Thrive:Full benefits, paid holidays, generous PTO, employee discounts, and freeindividualretirement counseling.

• Be Well:Freewellness platform for you and your family,pluspersonalizedsupport for personal or family challenges.

• Be Heard:Share your ideas and help shape the way we work through improvement huddles, employee surveys, and town hall meetings

A Day inthe Life

• As a Medical Business Associate(Receptionist), you are the first point of contact for patients & their families. Your personal interaction and efficiency start the path for an exceptional experience of care, wellness, and healing.

• You will obtain/verifyall required patient and insurance informationand enterthe information into the registration system in an accurate manner.

• You will schedulepatient appointments which may include return office visits, referrals, diagnostic testing/procedures.

• You will set the tone forthe visit! You will greetpatients professionally in person and over the telephone and respond effectively to patients and their families.

What’s Required

• High school graduate or GED

• 6 months to 1 year Customer Service experience required. Usually achieved by previously working with the public with minimal supervision.

• Proficient in typing, Windows, and experience with multiple computer systems.

• What’s Required - Specialist

• High school graduate or GED. Associate Degree Preferred
• A minimum of two (2) years’ experience as a Medical Practice Business Associate or working in a similar healthcare role.
• Proficient in typing, Windows, and experience with multiple computer systems.

Munson Healthcare requires all employees be vaccinated or have lab confirmed immunity for Measles, Mumps, Rubella and Varicella. MHC also requires all employees to receive a flu vaccine during the flu season in the year that they are hired and annually thereafter, or receive an approved medical or religious exemption.