Medical Billing Specialist - Peds ENT - COA Main

Children's of Alabama; Birmingham (AL); On-site; USD 43,000 - 52,000; Full time

Job summary

Pediatric ENT Associates at Arlington Building - COA Main is seeking a detail-oriented Medical Billing Specialist to join our ENT practice. The role involves working with guarantors, insurers, and the hospital financial assistance department to resolve balances and ensure timely collections while delivering professional customer service.

Requirements include a high school diploma, medical billing certification or healthcare administration training, and 3+ years in healthcare revenue cycle

Qualifications

• High school diploma or equivalent is required.
• Certification in Medical Billing or Healthcare Administration preferred.
• Associates degree in related field preferred.

Responsibilities

• Resolves outstanding balances with guarantors, insurance, and hospital financial assistance to ensure timely collections.
• Consistently collects patient balances and surgical deductibles.
• Maintains patient account balances and manages assigned work queues.
• Answers incoming calls from guarantors and makes outgoing calls regarding account balances.

Skills

Detail-oriented

Customer service

Multitasking

Communication

Education

High school diploma

Medical Billing or Healthcare Admin certification

Associates degree preferred

Tools

Electronic Health Records (EHR)

Epic

Job description

Pediatric ENT Associates at Arlington Building - COA Main

Work schedule will be Full-time on the Day Shift, 8:00 a.m. - 4:30 p.m..

Summary: We are seeking a detailed-oriented and experienced Medical Billing Specialist to join our growing ENT practice. The Specialist works directly with guarantors, insurance companies, and the hospital financial assistance department to resolve outstanding balances and ensure timely collection of patient responsibility while providing professional and compassionate customer service. Must consistently collect outstanding patient balances and surgical deductibles. Accurately maintain patient account balances and manage assigned work queues. Must answer incoming calls from guarantors and make outgoing calls concerning account balances.

Education: High school diploma graduate or equivalent; Certification in Professional Medical Billing OR Healthcare Administration preferred. Associates degree in related preferred.

Experience: Minimum of three years of healthcare revenue cycle management in a physician office preferred Knowledge of CPT, ICD-10, HCPCS coding, insurance claims processing, and payer regulations required. Proficient with electronic health records (EHR); Epic experience is a plus.

Other: Ability to work efficiently in a fast-paced environment while maintaining accuracy, confidentiality, and professionalism. Strong communication, organization, and multitasking skills. Proficient in medical terminology and medical coding. Ability to work independently and with a group to support the needs of the practice.

About the practice: Since 1999, Pediatric ENT Associates has been providing comprehensive care for children across the Southeast. As the largest pediatric ENT group in Alabama, our team of six board certified physicians offer a wide range of pediatric ear, nose, and throat services including diagnosing and treatments for advanced hearing loss, congenital ear deformities, and vascular malformations. We offer specialized expertise in cochlear implants, bone-anchored hearing aids (BAHA) and the management of complex airway and sinus conditions. Our goal is to provide compassionate, family-focused care whether your child needs routine ENT care or advanced surgical intervention. Our mission, along with Children's Hospital of Alabama, is to provide the finest pediatric health services to all children in an environment that fosters excellence in research and medical education. We provide care to patients at two convenient locations: Children's of Alabama located in Birmingham, Alabama and Children's South located off I-459 and Acton Road.