Medical Billing Specialist

mercyurgentcare; Shepherdsville (KY); Remote; USD 40,000 - 55,000; Full time

Benefits offered by this job

Health insurance

Life insurance

Dental insurance

Vision insurance

401k with match

Volume bonus plan

Job summary

Mercy Urgent Care is seeking a Medical Billing Specialist for a remote role, positioned within a 2-hour drive from Shepherdsville, KY. The role focuses on accurate medical coding, posting payments, and balancing accounts, with an emphasis on patient care and professional communication.

Responsibilities include posting insurance payments, resolving denials, and supporting the billing team. A high school diploma is required; a coding certificate is preferred, with at least two years of coding

Qualifications

• Must have strong phone and in-person communication
• Experience with Medicare, Medicaid, Commercial, and WC billing guidelines
• Knowledge of Electronic Medical Records systems
• Experience posting payments, denials, and coding
• Ability to work remotely with focus in a full-day schedule
• Prior experience handling claims and appeals

Responsibilities

• Interact daily with patients to answer questions and collect payments
• Post insurance payments and reconcile deposits
• Assist team with billing and insurance inquiries
• Investigate and resolve denials and file appeals
• Communicate with insurance companies to resolve payment issues
• Code during peak seasons

Skills

Verbal communication

Written communication

Interpersonal skills

Insurance billing knowledge

EMR knowledge

Claims and denials handling

Work from home discipline

Education

High school diploma

Coding certificate (preferred)

Two years coding experience

Job description

The Medical Billing Specialist is a remote position with requirements to be located within 2 hours drive from Shepherdsville, Kentucky.

Overview

The Medical Billing Specialist ensures the accuracy of medical coding, posting payments, and balancing client accounts. We are looking for a routine task oriented, quick learner who treats our patients and staff with the utmost respect and "customer love". If you are a certified coder, who enjoys working methodically and accurately, this is the job for you.

Duties/Responsibilities

• Daily interaction over the phone with patients/customers to answer questions or receive payments.
• Daily posting of insurance payments and balancing deposits.
• Assisting team members with billing and insurance questions.
• Investigating and resolving denials and appealing the denials
• Daily phone interaction with insurance companies to resolve issues with payments.
• Coding during peak seasons.

Required Skills/Abilities

• Excellent verbal and written communication skills by phone or in person
• Excellent interpersonal and customer service skills
• Knowledge of Medicare, Medicaid, Commercial, and Workers' Compensation insurance billing guidelines.
• Knowledge of Electronic Medical Records.
• Previous experience with claims, payment posting, denials, appeals and coding.
• This is a "work from home" position and therefore, you must be able to work full days with no interruptions.

Education and Experience

• High school diploma or equivalent
• Certificate in Coding preferred
• At least two years coding experience required

Physical Requirements

• Constant periods of sitting at a desk and working on a computer.
• Constant use of hands for typing.
• At least 50% of the day requires speaking by phone.
  

Over the past 15 years, Mercy Urgent Care patients have returned to our clinics to seek fast, friendly, quality care. We take pride in our amazing customer love shown to our patients. We communicate respectfully creating a positive patient and work environment because we treat each person as a child of God.

We are eager to speak with you. Visit our website to get to know us a little better: www.mercyurgentcare.com.

Position Overview

• Work hours: 8 hours - Monday through Friday
• Benefits: Health, Life, Dental, Vision Insurance; 401k with match; Volume bonus plan benefit
• Location: Remote - within 2 hours of Shepherdsville, KY