Medical Billing Specialist

Mercyurgentcare; Shepherdsville (KY); On-site; USD 42,000 - 66,000; Full time

Job summary

Mercy Urgent Care is hiring a Medical Billing Specialist for a remote position located within a 2-hour drive from Shepherdsville, KY. The role focuses on accurate medical coding, posting payments, and balancing client accounts, with daily interaction with patients and insurers.

The ideal candidate has at least two years of coding experience, knowledge of Medicare/Medicaid and payer guidelines, and comfort working from home full-time.

Qualifications

• High school diploma required; Coding certificate preferred.
• 2+ years of coding/medical billing experience required.
• Knowledge of Medicare, Medicaid, commercial payer guidelines and workers’ compensation.

Responsibilities

• Daily interaction with patients to collect payments and answer questions.
• Post insurance payments and balance deposits daily.
• Assist team with billing and insurance questions.
• Investigate and resolve claim denials; appeal denials when needed.
• Communicate with insurance companies to resolve payment issues.
• Code during peak seasons.

Skills

Communication skills

Interpersonal skills

Medicare knowledge

EMR knowledge

Claims processing

Denials & appeals

Work from home

Education

High school diploma

Coding certificate

Job description

The Medical Billing Specialist is a remote position with requirements to be located within 2 hours drive from Shepherdsville, Kentucky.

Overview

The Medical Billing Specialist ensures the accuracy of medical coding, posting payments, and balancing client accounts. We are looking for a routine task oriented, quick learner who treats our patients and staff with the utmost respect and “customer love”. If you are a certified coder, who enjoys working methodically and accurately, this is the job for you.

Duties/Responsibilities:

• Daily interaction over the phone with patients/customers to answer questions or receive payments.
• Daily posting of insurance payments and balancing deposits.
• Assisting team members with billing and insurance questions.
• Investigating and resolving denials and appealing the denials
• Daily phone interaction with insurance companies to resolve issues with payments.
• Coding during peak seasons.

Required Skills/Abilities:

• Excellent verbal and written communication skills by phone or in person
• Excellent interpersonal and customer service skills
• Knowledge of Medicare, Medicaid, Commercial, and Workers’ Compensation insurance billing guidelines.
• Knowledge of Electronic Medical Records.
• Previous experience with claims, payment posting, denials, appeals and coding.
• This is a "work from home" position and therefore, you must be able to work full days with no interruptions.

Education and Experience:

• High school diploma or equivalent
• Certificate in Coding preferred
• At least two years coding experience required

Physical Requirements:

• Constant periods of sitting at a desk and working on a computer.
• Constant use of hands for typing.
• At least 50% of the day requires speaking by phone.
  

Over the past 15 years, Mercy Urgent Care patients have returned to our clinics to seek fast, friendly, quality care. We take pride in our amazing customer love shown to our patients. We communicate respectfully creating a positive patient and work environment because we treat each person as a child of God.

Position Overview

• Work hours: 8 hours - Monday through Friday
  
• Benefits: Health, Life, Dental, Vision Insurance; 401k with match; Volume bonus plan benefit
• Location: Remote - within 2 hours of Shepherdsville, KY