Medical Billing Specialist

Concentra, Inc; Phoenix (AZ); On-site; USD 42,000 - 60,000; Full time

Job summary

Concentra, Inc. is seeking a Medical Billing Specialist to handle on-site in Phoenix, AZ. The role focuses on timely, accurate medical billing, reconciliation of discrepancies, and client invoicing for our employer clients.

Requires strong communication, organization, and HIPAA compliance. 1st shift, full-time, onsite at Sky Harbor Circle Phoenix. You will process billing, state reports, client bills with special arrangements, monitor holds and indexing reports, and assist clients with billing

Qualifications

• Education as stated: high school diploma or GED; some college or training in medical billing.
• 2+ years in medical billing with CPT/ICD-9/HCPCS knowledge.
• Strong communication and customer service abilities; HIPAA privacy awareness.

Responsibilities

• Process all billing and state reports as required by states.
• Process client bills with special billing arrangements.
• Monitor transcription hold, indexing, and EDI billing reports.
• Provide assistance to clients with special billing requests.
• Review bills for accuracy following guidelines to ensure timely payments.
• Support other Central Billing Office tasks as needed.

Skills

Billing accuracy

Customer service

HIPAA/PHI compliance

Microsoft Excel

Microsoft Word

10-key typing

Time management

Communication skills

Education

High School Diploma or GED

Some college or specialty training in medical billing

Tools

CPT coding knowledge

ICD-9 knowledge

HCPCS knowledge

Job description

Medical Billing Specialist

Location: US-AZ-Phoenix

Position Category: Corporate - Central Billing Office

Position Type: Full Time

Overview

Are you looking for a career that transcends the ordinary? At Concentra, we offer opportunities beyond patient care. As a valued member of our team, you'll be part of our efforts to provide exceptional service to our employer clients and exceptional care to their employees. Our values define our path forward - always working to ensure welcoming, respectful, and skillful care. Join Concentra, and see what makes us different and better.

The ideal candidate will perform under general supervision a variety of moderately complex to complex tasks related to ensuring timely and accurate medical billing and reconciliation of discrepancies. This includes electronic, paper and invoice billing and rebilling tasks. The position requires excellent communication, customer service and organizational skills. All tasks must be performed in a timely and accurate manner in accordance with Concentra and Central Billing Office practices, policies, and procedures.

• Employment Type: Full-time
• Schedule: 1st shift / standard business hours (Monday-Friday)
• Work Environment: 100% onsite (in-office)
• Location: Sky Harbor Circle Phoenix, AZ

Responsibilities

• Processes all billing, state reports/transcriptions as required by each state.
• Processes client bills with special billing arrangements/agreements.
• Monitors transcriptions hold reports.
• Monitors claims indexing reports.
• Monitors Electronic Data Interchange billing reports.
• Provides assistance to clients with special billing requests.
• Monitors claim hold reports, releases charges when appropriate.
• Thoroughly reviews bills for accuracy following all Central Business Office, market and state guidelines

This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Qualifications

Education Level: High School Diploma or GED

• Some college or specialty training in medical billing or equivalent job relevant experience preferred

Job Related Experience:

• 2 or more years' experience in medical billing
• Experience with a multi-location practice
• CPT/ICD-9/HCPC knowledge

Job-Related Skills/Competencies

• Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility
• Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions
• Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism
• The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies
• Strong computer skills
• Microsoft Word and Excel knowledge and experience
• Ability to operate 10 key numerical pad by touch
• Ability to work under tight time schedules
• Ability to set priorities and deliver in a fast-paced environment.
• Strong customer service and communication skills, ability to deal with service areas, consultants, and clients.
• Excellent problem-solving skills and ability to handle multiple tasks
• Ability to work independently
• Ability to be detailed oriented
• Ability to assist peers
• Ability to communicate verbally and in writing

Additional Data

Employee Benefits:

• 401(k) Retirement Plan with Employer Match
• Medical, Vision, Prescription, Telehealth, & Dental Plans
• Life & Disability Insurance
• Paid Time Off & Extended Illness Days Offered
• Colleague Referral Bonus Program
• Tuition Reimbursement
• Commuter Benefits
• Dependent Care Spending Account
• Employee Discounts

This job requires access to confidential and critical information, requiring ongoing discretion and secure information management.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

Concentra is an Equal Opportunity Employer, including disability/veterans

Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws.