- Full-Time | On-Site | Monday–Friday, 9:00 AM–5:30 PM
Are you an experienced Medical Biller who knows Medicare, DME billing, and insurance follow-up—and also knows how to provide great customer service?
We’re looking for a detail-oriented, persistent Medical Biller / Billing Specialist who can confidently manage claims, resolve denials, work directly with insurance carriers, and communicate professionally with patients regarding coverage, reimbursement, and account balances.
This is a hands-on billing role for someone who understands that successful medical billing requires both strong technical knowledge and excellent follow-through with people
This is a 100% on-site position. Remote work is not available.
WHAT YOU’LL DO:
- Process Medicare, Medicaid, commercial insurance, third-party, DME, and Home Health Agency billing
- Follow up on outstanding claims, payments, collections, eligibility, remittances, and appeals
- Communicate daily with Medicare, Medicaid, commercial insurance carriers, third-party payers, and patients
- Research and resolve denied, rejected, delayed, and unpaid claims
- Troubleshoot complex pharmacy and DME reimbursement issues
- Review A/R aging reports and aggressively follow up on outstanding balances
- Help ensure outstanding claims do not exceed 90 days
- Reconcile outstanding receivables for DME products
- Post required Medicare and Medicaid information into the pharmacy operating system
- Maintain complete and accurate patient account documentation
- Contact patients regarding insurance reimbursement, balances, and payment information
- Process credit card payments and establish monthly patient payment plans
- Handle paper billing for primary and secondary pharmacy claims
- Review prescriptions to help confirm items are covered by CMS or the appropriate third-party payer
- Answer calls regarding Medicare, Medicaid, commercial insurance, and third-party reimbursement
- Support workflow and performance-improvement initiatives
WHAT WE’RE LOOKING FOR:
Required:
- At least 4+ years of Medicare billing experience
- At least 3+ years of DME billing experience
- Strong knowledge of Medicare Part B and third-party payment systems
- Working knowledge of Medicare and Medicaid billing regulations and requirements
- Experience with claim follow-up, denials, appeals, reimbursement, and A/R
- Strong customer service and interpersonal skills
- Ability to communicate professionally with patients and insurance carriers
- Excellent attention to detail and documentation
- Strong follow-through—you don't let unresolved claims or issues fall through the cracks
- Ability to manage multiple priorities and meet deadlinesExperience with Microsoft Office, including Excel, Word, Outlook, PowerPoint, and Teams
- High school diploma or equivalent preferred
A Plus:
- Knowledge of state, federal, and commercial pharmacy reimbursement
- Experience with MicroMerchant
- Experience with QS/1
THE RIGHT PERSON FOR THIS ROLE:
- You may be a great fit if you're someone who enjoys solving billing problems, tracking down answers, talking with insurance companies, and helping patients understand what happens next.
- We're looking for someone who is organized, accountable, comfortable working independently, and persistent enough to follow a claim through until the issue is resolved.
SCHEDULE & WORK LOCATION:
- Monday–Friday
- 9:00 AM–5:30 PM
- Full-Time
- On-Site Only – No Remote
BENEFITS:
- 401(k)
- Health insurance
- Vision insurance
- Paid time off
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.