Medical Billing Specialist

Virginia-Women; Ladue (MO); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

401k plan with employer contributions

Paid time off

Job summary

Virginia Women's Center is seeking a Medical Billing Specialist to ensure efficient filing and resolution of insurance claims, acting as a liaison among doctors, insurers, and patients.

The role involves monitoring reimbursements, researching denials, and communicating with patients and carriers about coverage and payments while upholding HIPAA guidelines in a busy office environment.

Qualifications

• Minimum one year of medical billing experience; three years preferred.
• Knowledge of insurance reimbursement procedures and practices.
• Ability to maintain patient confidentiality and work in HIPAA-compliant environment.

Responsibilities

• Ensure efficient filing and resolution of insurance claims.
• Act as liaison between doctors, insurance companies, and patients.
• Manage and research status reports and aged AR to resolve claim issues and denials.
• Provide information to patients and insurance carriers regarding insurance coverage and payments.

Skills

Medical billing

Accounts receivable

Insurance knowledge

Communication

Data entry

Education

High school diploma or GED

Medical billing certification

Tools

Practice management software

MS Office

EMR systems

Job description

Our Medical Billing Specialists ensure efficient filing and resolution of insurance claims; acting as liaison between doctors, insurance companies, and patients.Essential Duties and Responsibilities include the following. Other duties may be assigned.Monitors and evaluates insurance reimbursements and requests review of questionable reimbursements on a claim-by-claim basis and by procedure code.Obtains accurate billing information from patients and insurance companies.Consults physicians and/or the coding department for assistance with the resubmission of claims requiring corrected diagnosis or procedure codes and as a resource for additional documentation or letters of inquiry and/or explanation, etc.Manages and researches status reports and the Aged AR to determine and resolve claim issues, denials, and overpayments.Works with insurance carriers and Privia to identify and address major claims issues and policy inconsistencies, escalating when necessary, for resolution.Provides the Business Office Manager with feedback regarding carrier issues and work progress status.Provides information to patients and/or insurance carriers regarding insurance coverage and payments, account balances, diagnoses, procedure costs, etc.Assists clerical and clinical staff with questions via telephone or email.Instructs and advises staff of insurance updates (maintains insurance reference sheets).Attends insurance company/computer training seminars.Reviews insurance company newsletters/manuals.Assists in maintaining supplies and equipment.Performs related work as required.Attends required meetings.Complies with Virginia Women's Center’s policies and procedures. Follows guidelines required by HIPAA, OSHA, and Red Flag regulations. Maintains appropriate attendance and punctuality as defined by Virginia Women's Center.QualificationsTo perform this job successfully an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Education, Experience and/or LicensureMinimum education of high school diploma or general education degree (GED)Minimum of one (1) year of medical billing experience required; three (3) years of medical billing experience with a comprehensive knowledge of insurance is preferred. Related experience and/or training; or equivalent combination of education and experience will be considered.Knowledge, Skills & AbilitiesKnowledge of accounts receivable practices and medical business office procedures.Knowledge of office coding, billing, and operating policies and procedures.Knowledge of insurance carrier reimbursement procedures and practices.Knowledge of practice management software.Ability to examine documents for accuracy and completeness.Ability to prepare records in accordance with detailed instructions.Ability to communicate effectively and clearly.Ability to work effectively with co-workers as a team member.Ability to read and interpret documents such as safety rules, operating and maintenance instructions, procedure manuals, and memos.Ability to make mathematical calculations, balance and reconcile figures, and make changes accurately.Ability to maintain strictest patient confidentiality.Ability to communicate with patients, insurance companies, & physicians to ascertain insurance information in a pleasant and helpful manner (includes hostile patients).Ability to maintain a high level of accuracy in computer data entry and posting of payments.Skill in grammar and spelling.Skill in maintaining departmental quality assurance and quality control standards.Physical DemandsRequires sitting and standing associated with a normal office environment. Manual dexterity using a calculator and computer keyboard.Work EnvironmentWork is performed in a busy office environment. Frequent contact with insurance carriers and patients. May involve dealing with angry or upset individuals.Benefits & RewardsA service-centered culture reflecting a strong work-ethic and caring, compassionate team membersCompetitive compensation and growth opportunitiesHealth, dental, and vision insuranceHealth savings accounts (HSA) and flex spending accounts (FSA)401k plan with employer contributions and matchPaid time off and paid holidaysLife insurance both employer-paid and voluntaryCritical illness and accident insuranceAnnual employer contribution toward uniforms/scrubsEmployer paid long-term disability benefits and comprehensive employee assistance programA variety of discount programs offered to employeesEmployee referral bonus and peer recognition programsCompany-sponsored FUN events and community volunteer opportunitiesVirginia Women's Center is a full-service women's health care practice specializing in gynecology, obstetrics, urogynecology, weight and wellness, high-risk obstetrics, obstetrical genetic counseling, breast health/mammography, bone and mental health services, ultrasound, and surgeries and procedures.Living Our ValuesWe put patients first.Every single interaction mattersCommunicate with compassionWe embrace change.Adapt to the fast pace of women's healthcareSeek new perspectives and informationWe play as a team.Together, we make a differenceBelieve the best in each otherWe work to be better.Challenges are opportunities to be betterContribute to our shared purposeIf you have a disability under the Americans with Disabilities Act or a similar law and you wish to discuss potential accommodations related to applying for employment at Virginia Women's Center, please contact our HR Department at [phone].We are an Equal Opportunity Employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, age, disability, genetic information, marital status, ancestry, military or veteran status, or any other characteristic or status protected by law. We do not tolerate discrimination or harassment in the workplace.