Medical Billing & Front Office Manager

VITAL HEALTH & INTEGRATIVE CARE

Ruther Glen (VA)

Presencial

USD 27 000 - 39 000

Tempo integral

Há 10 dias

Uma candidatura completa num minuto

Currículo e carta de apresentação personalizados, prontos a enviar.

Ultrapassa os filtros ATS

Resumo da oferta

Vital Health & Integrative Care seeks an experienced Medical Billing & Front Office Manager to oversee billing operations and manage the front office team. This hands-on role requires performing medical billing duties while ensuring policy compliance and excellent patient service.

The ideal candidate will have expertise in medical billing, insurance claims, AR, and EHR/PM systems (Tebra preferred). Supervision of receptionists and medical assistants is included, with a focus on accuracy and

Qualificações

Experience in medical billing and medical office operations.
Knowledge of insurance claims, payment posting, denials, and accounts receivable follow-up.
Experience supervising staff or managing a medical office.

Responsabilidades

Personally submit, review, and correct insurance claims and monitor status.
Post insurance and patient payments accurately and monitor accounts receivable.
Investigate rejected/denied claims and prepare appeals when needed.
Coordinate with insurers and external billing partners and maintain records.
Supervise front desk staff, verify eligibility, and ensure patient balances are collected.

Descrição da oferta de emprego

Description

Vital Health & Integrative Care is seeking an experienced, organized, and dependable Medical Billing & Front Office Manager to oversee our medical billing operations and manage the daily activities of our front office team.

This is a hands-on position. The successful candidate will be responsible for personally performing medical billing duties while ensuring front desk staff follow office policies, maintain accurate records, provide excellent patient service, and complete their assigned responsibilities.

The ideal candidate has experience with medical billing, insurance claims, accounts receivable, medical office operations, and staff supervision. Experience with Tebra or a similar electronic health record and practice management system is preferred.

Requirements

Medical Billing & Revenue Cycle Management

Personally submit, review, and correct insurance claims.
Monitor claim status and follow up on unpaid or delayed claims.
Investigate and resolve rejected and denied claims.
Prepare and submit corrected claims and appeals as appropriate.
Post insurance payments and patient payments accurately.
Monitor accounts receivable and follow up on outstanding balances.
Identify billing discrepancies, overpayments, and refund issues.
Review patient balances and assist with collection efforts.
Coordinate with insurance companies, providers, and external billing partners when necessary.
Maintain accurate billing records and documentation.
Use Tebra and related systems to monitor billing performance and resolve outstanding issues.
Prepare regular reports on claims, denials, outstanding balances, and collections.

Front Office Management & Staff Accountability

Supervise and coordinate the daily activities of receptionists and medical assistants.
Ensure front desk staff complete assigned duties accurately and on time.
Monitor staff attendance, productivity, scheduling responsibilities, and task completion.
Ensure insurance eligibility is verified before appointments.
Ensure copayments, deductibles, and other patient balances are collected according to office policy.
Oversee appointment scheduling, patient check-in, check-out, and front desk workflow.
Train staff on office procedures, scheduling requirements, and patient service expectations.
Address performance concerns and communicate staffing issues to management.
Ensure patient records and administrative documentation are maintained accurately.
Promote compliance with HIPAA privacy and security requirements.
Provide management with updates on front office operations, billing concerns, and staff performance.

Qualifications

Previous experience in medical billing and medical office operations.
Demonstrated experience with insurance claims, payment posting, denials, and accounts receivable follow-up.
Experience supervising staff or managing a medical office.
Knowledge of insurance eligibility, prior authorizations, copayments, and patient billing.
Familiarity with electronic health records and practice management systems.
Tebra experience is preferred.
Strong organizational, communication, and problem-solving skills.
Ability to prioritize competing responsibilities and work independently.
Professional demeanor and commitment to patient confidentiality.
Experience in psychiatry, behavioral health, or outpatient healthcare is a plus.

Required Skills