Medical Billing & Collections Specialist

NuVasive Clinical Services Monitoring, Inc.; Columbia (MD); On-site; USD 42,000 - 58,000; Full time

Job summary

NuVasive Clinical Services is seeking a Medical Billing and Collections Specialist to support the billing and revenue cycle processes and ensure accuracy across patient records.

The role will involve verifying information, activating and billing within systems, and maintaining data accuracy while complying with HIPAA and related regulations. Strong communication and independence in a fast-paced environment are essential.

Qualifications

• High level of quality awareness, accuracy, and attention to detail.
• Strong communication, organizational, and problem‑solving skills.
• Data‑oriented with basic proficiency in MS Office applications, strong analytical skills, and the ability to create detailed reports.
• Sense of urgency and customer‑oriented mindset with understanding of HIPAA compliance and PHI.
• Ability to work independently, multitask, and handle various priorities in a fast‑paced environment.
• Working knowledge of payer reimbursement guidelines and government, regulatory, and company billing and compliance regulations/policies for assigned payers.
• Effective verbal and written communication skills.
• Adherence to the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.

Responsibilities

• Obtain needed/corrected information by contacting patients, physicians’ offices, hospitals, and insurance carriers.
• Verify patient information uploaded is accurate.
• Activate and bill patients within the billing system.
• Maintain the database by entering, updating, retrieving data, and generating reports.
• Assist in resolution of past‑due accounts and open AR issues.
• Respond to inquiries from customers or external collection resources.
• Follow‑up with payers, patients, and others to collect open billings promptly.

Skills

Attention to detail

Communication

Analytical skills

HIPAA compliance

Multitasking

Problem solving

Tools

MS Office

Billing system

Reporting tools

Job description

Position Summary

As a Medical Billing and Collections Specialist with NuVasive Clinical Services, you will provide administrative support in the billing and collections function of the medical revenue cycle process.

Responsibilities

• Obtain needed and/or corrected information by contacting the patient, physician’s office, hospital, next of kin, insurance carrier, etc.
• Verify all patient information uploaded is accurate.
• Activate and bill patients within the billing system.
• Maintain the database by entering, updating, and retrieving data, as well as formatting and generating reports.
• Assist in resolution of outstanding accounts receivable problems from past‑due accounts.
• Respond to inquiries from customers or external collection resources.
• Place calls and send messages to those with unresolved issues.
• Understand and maintain all governmental, regulatory and company billing and compliance regulations and policies for payers.
• Follow‑up with payers, patients, and other appropriate parties to collect open billings in a timely manner.
• Identify and report to management any payer issues with regards to billing and collections.
• Review, analyze, and reconcile initial Accounts Receivable and Order Entry exceptions and discrepancies to provide accurate invoicing and prompt payment.
• Perform other duties as assigned.
• Adhere to the letter and spirit of the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.
• Ensure compliance with applicable governmental laws, rules, and regulations, both in the United States and internationally, by completing introductory and annual training and maintaining knowledge of compliance as it applies to your role.
• Represent the company in a professional manner and uphold the highest standards of ethical business practices and socially responsible conduct in all interactions with employees, customers, suppliers, and other third parties.

Qualifications

• High level of quality awareness, accuracy, and attention to detail.
• Strong communication, organizational, and problem‑solving skills.
• Data‑oriented with basic proficiency in MS Office applications, strong analytical skills, and the ability to create detailed reports.
• Sense of urgency and customer‑oriented mindset with understanding of HIPAA compliance and PHI.
• Ability to work independently, multitask, and handle various priorities in a fast‑paced environment.
• Working knowledge of payer reimbursement guidelines and government, regulatory, and company billing and compliance regulations/policies for assigned payers.
• Effective verbal and written communication skills.
• Adherence to the company Code of Conduct, the AdvaMed Code, MedTech Code, and all other company policies.

Travel and /or Physical Demands

Ability to sit for long periods of time, 6–8 hours per day in front of a computer screen.

Equal Employment Opportunity

Globus Medical is an equal opportunity employer. All applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, age, disability, marital status, pregnancy, national origin or citizenship. We are committed to a diverse workforce and value all employees’ talents while supporting an inclusive and respectful environment.