Customer Billing Associate I

100 Albany Med Health System; Broadway (NC); On-site; USD 46,215 - 60,080; Full time

Benefits offered by this job

Excellent health care coverage

Support for emotional, physical, and mental wellbeing

Job summary

100 Albany Med Health System is looking for an Administrative Support Associate to provide essential administrative support for the Patient Billing Service. This role will require multi-tasking and a friendly demeanor while handling customer and patient interactions.

The position mandates adherence to strict confidentiality regarding sensitive information and offers benefits like excellent healthcare coverage and supportive services for overall wellbeing.

Qualifications

• Adhere to strict confidentiality guidelines.
• Ability to multi-task effectively.
• Required access to sensitive information.

Responsibilities

• Greets customers/patients in a friendly manner.
• Answers and routes incoming calls appropriately.
• Scans and files paperwork.

Job description

Administrative Support Associate

Department/Unit: Patient Billing Service. Work Shift: Day (United States of America).

Salary Range: $46,215.00 - $60,080.00.

Job Summary

The Administrative Support Associate role applies specialized knowledge to provide administrative support for effective operation of office functions within a designated department.

Responsibilities

• Greets customers/patients in a friendly and professional manner.
• Answers and routes incoming calls as appropriate.
• Scans and files paperwork.
• Requires multi‑tasking capabilities.
• Requires adherence to strict confidentiality guidelines.

Requirements

This role may require access to information considered sensitive, including but not limited to HIPAA Protected Health Information and other information regulated by Federal and New York State statutes. Workforce members are expected to ensure that access to information is based on a “need to know” and is the minimum necessary to properly perform assigned duties; use or disclosure shall not exceed the minimum amount required, and reasonable efforts shall be made to ensure that information is adequately protected from unauthorized access and modification.

Employer Statement

Albany Med Health System is an equal opportunity employer.

Benefits

• Excellent health care coverage with no copay at Albany Medical Center providers.
• A wide array of services and programs to support emotional, physical, and mental wellbeing.