Medical Assistant - Patient Care & Clinic Coordination

UnitedHealth Group; Covina (CA); On-site; USD 22,000 - 40,000; Full time

Job summary

UnitedHealth Group’s Optum Pacific West division in Covina, CA is seeking a Medical Assistant to join the General Surgery team. You will work in a clinical setting delivering high-quality patient care, building relationships with patients and staff, and supporting care coordination.

Hours are Monday–Friday, 7:30–4:30, with opportunities to develop skills in EMR documentation, phlebotomy, injections, and perioperative support.

Qualifications

• Completion of a Medical Assistant program.
• BLS certification from AHA or willing to obtain by date of hire
• 1+ years of experience working as a Medical Assistant

Responsibilities

• Delivers high-quality patient care through face-to-face, telephone, and electronic contact for examinations, treatments, monitoring, and diagnostic procedures
• Collects and documents patient information, including vital signs, chief complaints, medications, allergies, health screenings, and other relevant information
• Assists physicians and nursing personnel with injections, EKGs, phlebotomy, specimen collection, and other patient care procedures as directed and within scope of practice
• Coordinates patient care, including referrals, diagnostic testing, follow-up appointments, telephone calls, and electronic messages, while documenting all actions
• Maintains accurate and complete electronic medical records (EMR) and paper documentation, including preparing patient charts and obtaining necessary medical records
• Prepares and cleans examination rooms, sets up instruments and equipment, and maintains infection control standards
• Prepares, types, and assembles surgical packets, including patient demographics, physician orders, clinical notes, insurance information, and facility-specific documentation
• Assists with surgical coordination, including procedure code verification, insurance authorizations, pre-certifications, and tracking outstanding preoperative requirements under appropriate guidance
• Communicates with hospitals, surgery centers, patients, and internal departments to ensure timely submission of surgical documentation and coordination of care
• Supports surgical scheduling, patient preparation instructions, procedure confirmations, and other administrative needs as assigned
• Participates in cross-training and provides clinical or administrative support to other specialty departments based on operational needs and demonstrated competency
• Performs additional duties as assigned in accordance with organizational standards and policies

Skills

BLS certification

Bilingual English/Spanish

Education

Medical Assistant program

Phlebotomy certification

Job description

UnitedHealth Group’s Optum Pacific West division in Covina, CA is seeking a Medical Assistant to join the General Surgery team. You will work in a clinical setting delivering high-quality patient care, building relationships with patients and staff, and supporting care coordination.

Hours are Monday–Friday, 7:30–4:30, with opportunities to develop skills in EMR documentation, phlebotomy, injections, and perioperative support.