Medical Assistant Supervisor - Columbine Family Practice

OnPoint Medical Group Careers; Littleton (CO); On-site; USD 37,000 - 44,000; Full time

Benefits offered by this job

Health insurance

Dental & Vision

Company paid life insurance

Short/Long-term disability

AFLAC plans

FSA options

401(k) with 4% match

Paid Time-Off

Job summary

OnPoint Medical Group seeks an exceptional Medical Assistant Supervisor for Columbine Family Practice in Littleton, CO. You will oversee the Medical Assistant team, coordinate scheduling, and work closely with the Practice Manager to ensure standard patient care and staff development.

The role supports daily operations, including onboarding and annual education of MAs, maintaining data integrity in the EMR, and upholding HIPAA and OSHA standards.

Qualifications

• Must be a graduate of an accredited Medical Assistant (MA).
• National CMA certification strongly preferred.
• Strong computer skills; EMR experience preferred.
• 3+ years of MA experience required; at least 1 year as Lead/Supervisor.
• Current BLS card.

Responsibilities

• Supervise all Medical Assistant staff.
• Create and maintain scheduling for Medical Assistant staff.
• Hire staff to fill needs by scheduling and conducting interviews.
• Demonstrates competency and professional responsibility in the medical assistant role.
• Administers progressive discipline in coordination with the Practice Manager.
• Conduct performance evaluations for the Medical Assistants.
• Coaching MA staff on personal performance and creating action plans with the Practice Manager.
• Maintain confidentiality with patients, families, and staff.
• Onboard education and annual education of Medical Assistants.
• Present a positive public relations image with team and patients.
• Follow up on inaccuracies in the EMR and ensure data quality.
• Maintain a neat, clean, and functional work station.
• Know policy and procedure manuals location.
• Plan and conduct team meetings as required.
• Complete required certifications and stay current with clinic procedures.
• Maintain state-mpecified certifications.
• Understand rationale of appropriate patient care and evaluate staff knowledge.
• Follow OSHA, CLIA, HIPAA standards.

Skills

Leadership

Team management

Communication skills

Bilingual

Education

Medical Assistant Certification (CMA)

BLS Certification

Tools

EMR experience

Athenahealth

Job description

OnPoint Medical Group is searching for an outstanding Medical Assistant Supervisor to join our team at Columbine Family Practice! Come join a great group of medical professionals as our network continues to grow!

OnPoint Medical Group is a physician-led network of skilled Primary and Urgent care providers who are committed to expanding access to quality healthcare in the most effective and affordable manner possible.

Our "Circle of Care" has one primary goal – to ensure the health and wellness of members and their families. We do this by providing access to a comprehensive menu of medical services from one unified physician group in their neighborhoods. With doctors, nurses, specialists, labs and medical records all interlinked and coordinated, patient care has never been in better hands.

SUMMARY

The back office Medical Assistant Supervisor is required to perform all duties of the Medical Assistant and functions as the direct manager to the Medical Assistant staff. Also, the supervisor acts as a liaison between management and staff. The Medical Assistant Supervisor assists with patient care and providing first level counseling to staff. This position typicaly works Monday through Friday 8-5p but varying hours during the week and Saturdays may be needed to meet business needs.

ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING

1. Responsible for supervising all Medical Assistant staff.
2. Creating and maintaining scheduling for Medical Assistant staff.
3. Responsible for hiring staff to fill staff needs by scheduling and conducting interviews.
4. Demonstrates competency and professional responsibility in the medical assistant role
5. Administers progressive discipline in coordination with the Practice Manager
6. Conduct performance evaluations for the Medical Assistants
7. Acts based on constructive performance evaluations through staff development and keeps Practice Manager apprised of personnel issues
8. Coaching Medical Assistant staff on personal performance and creating actions plan if necessary in conjunction with the Practice Manager.
9. Maintains confidentiality when interacting with patients, families, personnel and the public
10. Responsible for onboarding education and annual education of Medical Assistants
11. Demonstrates positive public relations image with team, peers, patients and visitors by presenting a positive, helpful attitude
12. Responsible for following up on inaccuracies made by the medical assistant in the electronic medical record
13. Maintains a neat, clean and functional work station
14. Has working knowledge and location of policy and Procedure manuals.
15. Plans and conducts team meetings as required
16. Completes required certifications; becomes proficient in clinic systems and procedures, and maintains knowledge in all policies, practices and procedures.
17. Maintains certifications per state guidelines
18. Must demonstrate knowledge of the rationale of appropriate patient care and evaluate current staff on knowledge appropriate patient care.
19. Follows all OSHA and CLIA standards, policies and procedures
20. Follows all HIPAA standards, policies and procedures
21. Performs duties to achieve or exceed established service standards.

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required for this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Education/Experience

• Must be a graduate of an accredited Medical Assistant (MA)
• Maintain certifications per state guidelines
• Nationally recognized as a Certified Medical Assistant (CMA) strongly preferred
• Strong computer skills required. EMR experience preferred
• 3+ years of MA experience required
• At least 1 years as a Medical Assistant Lead/Supervisor
• Current BLS card

Preferred Education/Experience

• 5+ years of experience as a Medical Assistant
• IV Certification preferred
• Bilingual
• Athenahealth practice management system

SUPERVISORY RESPONSIBILITIES

• This position will supervise the Medical Assistant team

JOB ELEMENTS/WORKING CONDITIONS

• While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear.
• Occasionally required to walk; sit; and stoop, kneel, crouch, or crawl.
• Frequently lift and/or move up to 10 pounds and occasionally lift and/or move more than 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, and ability to adjust focus.

Work Environment

The above statements describe the general nature and level of work performed by people assigned to this classification. They are not an exhaustive list of all responsibilities, duties and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

BENEFITS OFFERED

• Health insurance plan options for you and your dependents
• Dental, and Vision, for you and your qualified dependents
• Company Paid life insurance
• Voluntary options for short-term disability, and long-term disability coverage
• AFLAC Plans
• FSA options
• Eligible for 401(k) after 6 months of employment with a 4% match that vests immediately
• Paid Time-Off earned
• Salary: $27 - $32 hourly

OnPoint Medical Group is an EEO Employer.

Applicants can redact age information from requested transcripts.

Compensation details: 27-32 Hourly Wage