Medical Assistant - Sun City West - Evernorth Care Group

Medical Assistant - Sun City West - Evernorth Care Group (Finance)

Are you ready to step into a position that combines your organizational skills, ability to multitask, and unrelenting drive to help others? We're looking for a Medical Assistant to join our fast-paced, customer-focused primary care/adult medicine departments for Evernorth Care Group across the Phoenix Valley. If you've always wanted to work in the outpatient healthcare setting and enjoy a friendly work environment, we're sure you'll love this position.

Work hours: Typically, Monday-Friday 630-8 a.m.- 330-5 p.m.

Responsibilities:

• Ensure day-to-day operations run smoothly in the clinic, use your organizational skills to help manage the health care needs of our varied patient populations.
• Room patients and complete vital signs, enter data in patient charts, assist with in-office procedures, review medications and outreach to patients and providers for the purpose of continuing care.
• Accurately follow all policies and procedures, practice in alignment with the scope of your certification.
• Provide excellent and friendly customer service through all avenues of communication.
• Document your efforts of all the care and information provided to our patients.
• Return patient calls, complete referrals, chart prep and forms management.
• Help answer questions, concerns, and requests, either in person, through our electronic health record system EPIC and patient portal, or by phone.
• Partner with the clinicians, your peers and the patients to meet the needs of the practice.
• Appropriately manage ambiguity, recognize appropriate ways to deal with conflict management.
• Cross train in the Front Office.
• All other duties as assigned.

Minimum qualifications Required:

• Graduate of an approved Medical Assistant program or
• Graduate of an unapproved program with successful completion of state certification examination or
• Graduate of a US Armed Forces medical services program.
• Previous experience working in a healthcare environment.
• BCLS certification.

Preferred qualifications:

• 1+ year experience in the outpatient setting.
• Bilingual (English/Spanish) skills.
• Front office experience.
• Experience working with Microsoft Office and comfortable with data entry into our electronic health record system EPIC.
• Excellent customer skills, and care deeply about providing empathetic, quality care to customers.