Medical Assistant – Student Apprenticeship

Jobtailor

Madison (WI)

On-site

USD 19,000 - 25,000

Full time

14 days+

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Benefits offered by this job

Apprenticeship program

Career development

Job summary

SSM Health in Wisconsin is offering an 18-month Medical Assistant apprenticeship in Madison. The program trains you to assist providers, manage records, perform phlebotomy, and support patient care while completing Madison College coursework.

Participants must meet Wisconsin residency requirements, complete CMA exam prep, and obtain BLS HCP certification within 90 days of employment. Employment with SSM Health is contingent on program completion and a two-year commitment.

Qualifications

Requires resident of Wisconsin in the Greater Madison area.
Must complete Madison College Medical Assistant curriculum within 18 months starting Jan 2027.
Complete Madison College registration and placement test.
Complete three semesters of the Madison College Medical Assistant curriculum.
Must pass CMA exam upon completion.
BLS HCP certification required within 90 days of employment.
Sign Employment Agreement to work for SSM Health as a Medical Assistant for at least two years after program.
Maintain a performance rating of 'meets expectations' or higher.
Meet all on-the-job-learning competencies.

Responsibilities

Assist providers with patient examinations and prepare exam rooms.
Assist with procedures and maintain log books; monitor pharmaceutical sample cabinets for expirations.
Verify and maintain patient medical records and demographics, insurance, and scanned documents.
Notify patients of results, process lab orders, and schedule testing, prescriptions, and referrals.
Administer medications safely under supervision.
Interview patients and document clinical information for provider reports.
Maintain patient confidentiality and release records with appropriate consent.
Obtain and document vital signs, collect specimens, and perform phlebotomy when trained.
Clean, stock, and maintain exam rooms; order supplies and prepare instruments for sterilization.
Schedule, reschedule, and cancel patient appointments.
Answer calls, take messages, and route tasks.
Handle payments, balance cash drawers, and update financial/personal information as directed.
Conduct on-the-job-learning competencies during 18-month apprenticeship.

Skills

Vital Sign Collection

Phlebotomy

Medication Administration

Patient Interviewing

Clinical Documentation

Specimen Processing

Appointment Scheduling

Data Entry

Financial Record Management

Superbill Preparation

Education

High school diploma or equivalent

Complete Madison College Medical Assistant curriculum

Job description

Assist providers with patient examinations, prepare exam rooms, and assist with procedures
Maintain log books and monitor pharmaceutical sample cabinets for expired items
Verify and maintain patient medical records, including demographics, insurance, guarantor information, and scanned documents
Notify patients of normal test results, process lab orders, return calls, and schedule testing, procedures, prescription refills, and referrals
Administer medications safely and accurately under supervision
Interview patients, collect clinical information, prepare provider reports, and document information in medical records
Provide insurance information while maintaining patient confidentiality and releasing records only with appropriate consent
Obtain and document vital signs, collect and process specimens, and perform phlebotomy when trained and competent
Clean, stock, and maintain exam rooms; order supplies and prepare instruments for sterilization
Schedule, reschedule, and cancel patient appointments
Answer and direct incoming calls, take accurate messages, and route tasks appropriately
Depending on the ministry, collect and post payments, balance cash drawers, prepare superbills, and update financial and personal information
Work safely and maintain constant alertness
Complete coursework, clinical rotations, homework, and on-the-job-learning competencies during the 18-month apprenticeship

Requirements

High school diploma or equivalent
Reside in Wisconsin within a geographic area served by the Workforce Development Board of South-Central Wisconsin (Greater Madison area)
Reliable transportation to SSM Health clinic locations and Madison College campus
Willingness to sign and agree to the Wisconsin Department of Workforce Development Apprenticeship Program terms
Complete the application and screening questionnaire
Complete Madison College registration and placement test
Complete three semesters of the Madison College Medical Assistant curriculum
Complete all coursework and clinical rotations within 18 months, starting with Madison College classes in January 2027
Maintain a performance rating of 'meets expectations' or higher
Earn a grade of 'C' or better in all coursework
Meet all on-the-job-learning competencies
Expected to register for and pass the Certified Medical Assistant exam upon completion
Sign an Employment Agreement to work for SSM Health as a Medical Assistant for at least two years after the program
Basic Life Support Healthcare Provider (BLS HCP) certification required within 90 days of employment
Constant standing and walking; frequent lifting, carrying, pushing, pulling, reaching, gripping, keyboard use, and data entry
Ability to occasionally lift or move patients and handle objects weighing 25-50 lbs.
Occasional driving may be required

Core Competencies

Demonstrates proficiency in patient care, including administering medications, collecting vital signs, and maintaining accurate medical records. Capable of effectively scheduling appointments, managing patient information, and ensuring compliance with healthcare regulations.

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