- Perform patient care activities in accordance with standards of practice
- Room clinic patients in person or virtually and update patient charts
- Communicate pertinent patient data to providers and nurses
- Greet patients and provide scheduling, phone, and payment support
- Ensure efficient turnover of exam rooms
- Assist providers in exam rooms as requested
- Collect, prepare, and submit ordered patient lab specimens
- Assist with prior authorizations and documentation
- Triage and document patient phone calls and messages
- Order and manage supplies
- Disinfect and stock exam rooms
- Assist in obtaining records for patient charts
- Report patient issues throughout the treatment day
- Follow company policies and CDC infection-control guidelines
- Handle and store hazardous materials properly
- Maintain confidentiality of company and patient records and adhere to HIPAA
- Communicate schedule changes and assist with patient rescheduling
- Manage incoming mail and deliveries
Requirements
- High school graduate or equivalent, required
- Medical Assistant Certification, preferred
- CPR/BLS required prior to start date
- 1 year of experience working within a clinical environment, required
- 1 year in an administrative, patient-facing, or customer service role, required
- Phlebotomy and lab processing skills, preferred
- Ability to work independently as needed
- Outstanding professional communication and interpersonal skills
- Computer skills for electronic recordkeeping
- Ability to read and interpret safety rules, operating and maintenance instructions, and procedure manuals
- Ability to perform each essential duty satisfactorily
- Ability to work Monday–Friday as needed and every Saturday, 7:30am–5:00pm
- Ability to work around medical equipment, fumes, airborne particles, and toxic or caustic chemicals
- Ability to stand, walk, sit, stoop, kneel, bend, crouch, or crawl; requires visual acuity and manual dexterity
- Ability to use required PPE and safety equipment
Core Competencies
Demonstrates proficiency in patient care activities, including rooming patients, updating charts, and assisting providers. Maintains compliance with HIPAA and CDC guidelines while effectively managing patient communications and administrative tasks.
Highest-signal resume keywords
- Medical Assistant Certification
- CPR/BLS Certification
- Phlebotomy Skills
- Patient Care Experience
- Electronic Recordkeeping
ATS Optimization Keywords
Hard Skills
- Patient Care Activities
- Chart Updating
- Lab Specimen Collection
- Triage Skills
- Supply Management
- Infection Control
- Hazardous Material Handling
- Patient Scheduling
- Documentation Skills
- Customer Service
Soft Skills
- Professional Communication
- Interpersonal Skills
- Ability to Work Independently
Certifications & Qualifications
- Medical Assistant Certification
- CPR/BLS Certification
Industry Keywords
- HIPAA Compliance
- CDC Guidelines
- Clinical Environment
- Patient-Facing Role
- Administrative Support
Tools & Technologies
- Electronic Health Records