Medical Assistant - Spine Center - Full Time 8 Hour Days (Non-Exempt) (Union)

University of Southern California; Glendale (CA); On-site; USD 30,000 - 51,000; Full time

Job summary

University of Southern California is seeking a Medical Assistant to escort patients, record vitals, assist physicians, and schedule tests. The role includes preparing charts, processing insurance claims, and maintaining a safe, compliant clinical environment.

The position requires completing a Medical Assistant program and strong English communication skills; some preferred experience with orthopaedic terminology and scheduling software.

Qualifications

• High school or equivalent.
• Medical Assistant certificate/diploma from an accredited program.
• Ability to communicate effectively in English (written and spoken).

Responsibilities

• Escort patients to exam rooms and record vital signs and medication lists.
• Assist physicians with minor clinical procedures and prepare patient charts.
• Schedule diagnostic tests and coordinate with ancillary departments.
• Review and code charge slips for claims; prepare supporting documentation for insurance claims.
• Maintain files, inventory, and office supplies; handle mail and errands.
• Ensure physician orders for medications and treatments are implemented.
• Submit workers' compensation and HMO requests; relay disability status as needed.
• Return patient calls promptly per policy.
• Perform other duties as assigned.

Skills

English communication

Effective communication

Education

Medical Assistant certificate/diploma

Tools

IDX

GECB

COR Schuynet

Cerner

ProSolv

EPF

Scheduling software

Job description

Escorts patients to exam rooms, obtains and appropriately records patient vital signs/medication list, monitors patient flow, assists physicians with minor clinical procedures, performs EKGs, prepares patient chart with pertinent medical information. Schedules diagnostic tests ordered by the physician as needed. Performs various office and clerical duties. Ensures patient's right to privacy, safety, and confidentiality is maintained. Maintains a safe environment in accordance with standards, policies, and safety regulations. Ensures compliance with infection control policies. Other duties as assigned.

Essential Duties:

• 1. Schedules patient appointments, answers general questions, obtains authorizations and pre-authorizations for patient care services. Schedules appointments with ancillary departments or other care providers as needed. Maintains master calendar for physician(s).
• 2. Ensures patient charts are prepared prior to appointment including x-rays and pertinent lab work, makes arrangements to obtain any special equipment needed. Sets up exam rooms, assists physician with exams as needed, monitors patient flow.
• 3. Reviews and codes charge slips for patient care services rendered and/or surgeries performed in accordance with department deadlines. Develops supporting documentation for insurance claims and submits claims to insurance carriers.
• 4. Assists physicians with minor clinical procedures including staple removal, suture removal, and wound care.
• 5. Maintains files and records, oversees equipment and office supply inventory. Photocopies, collates, faxes, distributes, mails, and performs errands. Reads and prioritizes incoming mail. Handles or routes as appropriate.
• 6. Ensures that physician orders for medications and treatments are implemented by the appropriate staff.
• 7. Submits all workers compensation and HMO requests. Relays disability status to adjusters and nurse case managers.
• 8. Returns patient phone calls in a timely manner in accordance with departmental policy.
• 9. Performs other duties as assigned.

Required Qualifications:

• Req High school or equivalent
• Req Specialized/technical training Graduate from an accredited school of Medical Assistant Certificate/Diploma program
• Req Ability to communicate effectively in English both verbally and in writing.

Preferred Qualifications:

• Pref 1 year; Combined education/experience as substitute for minimum experience Experience in acute care setting
• Pref Spanish language skills.
• Pref Knowledge of orthopaedic medical terminology.
• Pref Familiarity with word processing, IDX, GECB, COR Schuynet, Cerner, ProSolv, EPF and scheduling software.

Required Licenses/Certifications:

• Req Basic Life Support (BLS) Healthcare Provider from American Heart Association
• Req Fire Life Safety Training (LA City) If no card upon hire, one must be obtained within 30 days of hire and maintained by renewal before expiration date. (Required within LA City only)

The hourly rate range for this position is $22.00 - $37.40. When extending an offer of employment, the University of Southern California considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate's work experience, education/training, key skills, internal peer equity, federal, state, and local laws, contractual stipulations, grant funding, as well as external market and organizational considerations.