Medical Assistant Spine Center

Corewell Health; Grand Rapids (MI); On-site; USD 35,000 - 55,000; Full time

Job summary

An established healthcare provider is seeking a dedicated clinical support professional to enhance patient care within a dynamic Spine Center. This role involves collaborating with a team of specialists to deliver personalized treatment plans, ensuring efficient patient flow, and maintaining high standards of care. The ideal candidate will thrive in a supportive environment that values continuous learning and teamwork. With a focus on quality improvement and operational efficiency, this position offers a unique opportunity to contribute to a growing team dedicated to patient wellness. Join a forward-thinking organization that prioritizes a positive workplace culture and professional development.

Benefits

Comprehensive benefits package

On-demand pay program

Discounts on various services

Identity theft protection

Retirement options with match savings

Qualifications

• 1 year of relevant experience in a healthcare setting preferred.
• Completion of a competency-based orientation program required.

Responsibilities

• Facilitates patient flow and prepares patients for visits.
• Maintains electronic health records and ensures data accuracy.

Skills

Patient Care

Communication Skills

Administrative Duties

Data Monitoring

Education

High School Diploma or equivalent

BLS Certification

Job description

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Our Spine Center works together to provide personalized care based on each patient's health journey. Our unique approach matches each patient with the most appropriate specialist from diagnosis through treatment and rehabilitation. We offer 3 specialties in one location, Physical Medicine Rehab, Spine Surgery, and Pain Intervention that all offer many different modalities of treatment including (but not limited to) non-surgical treatments/conservative care, surgical treatments, outpatient procedures, and pain psychology.

Culture in the office: We are a team that is growing immensely but have strong, intimate teams within each subspecialty. Staff and providers are eager to teach the team and continually educate themselves on best practice. Leadership strives to make it an environment where all team members feel safe, can have fun, and enjoy coming to work.

Current Office Hours: 7am-5:30pm

Four 10hr shifts, one consistent day off during the week. No weekends, no Holidays

Number of Providers: Pain- 43 and continuing to grow. This number consists of Providers, APP's and Nurse Practitioners.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required
• 1 year of relevant experience working in a physician practice or healthcare setting Preferred
• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)
• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

$3,000 SIGN ON BONUS AVAILABLE

Provides clinical support to health care professionals to ensure the delivery of quality health care services.

Practice Overview

Our Spine Center works together to provide personalized care based on each patient's health journey. Our unique approach matches each patient with the most appropriate specialist from diagnosis through treatment and rehabilitation. We offer 3 specialties in one location, Physical Medicine Rehab, Spine Surgery, and Pain Intervention that all offer many different modalities of treatment including (but not limited to) non-surgical treatments/conservative care, surgical treatments, outpatient procedures, and pain psychology.

Culture in the office: We are a team that is growing immensely but have strong, intimate teams within each subspecialty. Staff and providers are eager to teach the team and continually educate themselves on best practice. Leadership strives to make it an environment where all team members feel safe, can have fun, and enjoy coming to work.

Current Office Hours: 7am-5:30pm

Four 10hr shifts, one consistent day off during the week. No weekends, no Holidays

Number of Providers: Pain- 43 and continuing to grow. This number consists of Providers, APP's and Nurse Practitioners.

Essential Functions

• Facilitates efficient and effective patient flow including preparing the patient for the visit/admission, and providing specific services and education as determined by the providers in accordance with licensure and policy.
• Performs necessary administrative duties that assure all information is current and updated. Includes maintenance and monitoring of electronic health record in basket.
• Maintains and cleans environment, work area, equipment, and communicates any equipment malfunctions to appropriate department/unit personnel.
• Greets and communicates with patients and significant others in a manner consistent with caring and respect. Communicates, collaborates, and anticipates the needs of the other members of the health care team in order to ensure continuity and quality of care and coordination of services.
• Collects and monitors patient data, reporting patient data and patient needs as directed. Documents care consistent with documentation guidelines, and patient chargeable items/services according to standards.
• Ensures that processes and services are continuously monitored for quality, cost effectiveness and efficiency. Engages in process and quality improvement activities. Makes and implements recommendations to improve operational efficiency and to implement new services for areas of responsibility.
• Engages in continuous study of the entire professional field, including best practices, to maintain the professional competence, knowledge, and skills necessary for the satisfactory performance of all assigned responsibilities. Completes required continuous training and education, including department specific requirements.

Qualifications

• High School Diploma or equivalent Required
• Successful completion of a competency-based orientation program Required
• 1 year of relevant experience working in a physician practice or healthcare setting Preferred

• One of the following Required within 120 Days
• AAMA Certified Medical Assistant (CMA)
• AMT Registered Medical Assistant (RMA)
• NHA Certified Medical Assistant (CCMA)
• NCCT Certified Medical Assistant (NCMA)
• NAHP Certified Medical Assistant (NRCMA)

• AHA or ARC Basic Life Support (BLS) Certification Required within 120 Days

How Corewell Health cares for you

• Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here.

• On-demand pay program powered by Payactiv

• Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more!

• Optional identity theft protection, home and auto insurance, pet insurance

• Traditional and Roth retirement options with service contribution and match savings

• Eligibility for benefits is determined by employment type and status

Primary Location

SITE - Corewell Health Care Center - Wealthy - 1900 Wealthy - Grand Rapids

Department Name

Employment Type

Full time

Shift

Day (United States of America)

Weekly Scheduled Hours

40

Hours of Work

7:00 a.m. to 5:30 p.m.

Days Worked

Variable Monday to Friday

Weekend Frequency

N/A

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Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief.

Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category.

An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team.

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