Medical Assistant, Senior - Neurology

UPMC International; Lancaster (Lancaster County); Presencial; USD 25.000 - 36.000; Jornada completa

Descripción de la vacante

UPMC Neurology – Manheim Pike in Lancaster, PA is seeking an experienced Senior Medical Assistant to join a collaborative specialty team. The role focuses on patient care support, clinic workflow, and hands-on clinical tasks under physician supervision.

Ideal candidates have strong clinical experience in neurology, proficiency with patient intake, phlebotomy, EKGs, and Epic Care; they lead day-to-day workflow, mentor staff, and ensure high-quality patient care in a fast-paced environment.

Formación

• Must be an experienced Medical Assistant with strong clinical skills.
• Experience in a specialty setting and Neurology preferred.
• Ability to work in a collaborative healthcare team.

Responsabilidades

• Guides workflow and assigns tasks to clinical staff.
• Lead day-to-day workflow and office procedures.
• Serve as department super user for Epic Care.
• Obtain lab/x-ray reports and schedule/verify information.
• Prepare patient rooms and maintain infection control.

Conocimientos

Phlebotomy

EKG

Team leadership

Epic Care

Herramientas

Epic Care

Descripción del empleo

Medical Assistant, Senior – Neurology

UPMC Neurology is seeking an experienced Medical Assistant, Senior to join our team at our Manheim Pike location in Lancaster, PA.

This is a great opportunity for an experienced Medical Assistant who enjoys working in a specialty setting and is looking to join a collaborative Neurology team. The ideal candidate will bring strong clinical experience, a team-focused approach, and the ability to provide compassionate, high-quality care to our patients.

At UPMC, we are committed to providing Life Changing Medicine while supporting the growth and development of our team members.

Schedule

• Monday through Friday, 8:00 a.m. to 4:30 p.m.
• No holidays
• Hours may occasionally vary based on staffing and vacation coverage
• Travel to other practice locations may be required to assist with staffing needs

Location

UPMC Neurology – Manheim Pike
1160 Manheim Pike, Suite 202
Lancaster, PA 17601

Who We’re Looking For

We are looking for an experienced and motivated Medical Assistant who enjoys working with patients and as part of a collaborative healthcare team.

Why Join Our Team?

• Monday through Friday schedule
• No holiday requirements
• Opportunity to work within the specialty of Neurology
• Collaborative team environment
• Opportunity to build upon your Medical Assistant experience within UPMC
• Supportive environment focused on quality patient care

Purpose:
Assist physicians with various aspects of patient care (including clerical, environmental, and organizational tasks) ensuring patient satisfaction. In addition to core Medical Assistant responsibilities, serves as lead person for team regarding day-to-day workflow issues or office procedures.
Responsibilities:

• Guides workflow and/or assigns tasks to other clinical staff.
• Assist management staff with supervisory activities. Participates with creation and implementation of departmental goals, processes and procedures. Mentors, orients and provides ongoing training to current and new staff members.
• Serve as the department super user for Epic Care.
• Work directly with Manager to identify opportunities for improvement with regards to Clinical/Non-Clinical functions, Infection Control Procedures, and Patient Assessments.
• Guide routine meetings with staff to communicate procedural changes to improve service quality and patient safety.
• Must be responsible and demonstrate proficiency in all practice category specific tasks.
• Send/receive patient medical records in accordance with Health Insurance Portability and Accountability Act (HIPAA) and other state and federal regulations.
• Obtain lab/x-ray reports, hospital notes, referral information, etc. Complete forms/requisitions as needed. Schedule appointments. Verify insurance coverage and patient demographics.
• Prepare and managing charts to ensure information completed and filed appropriately. Other front office responsibilities, as required. Prepare patient rooms, set up instruments and equipment according to department protocol. Clean exam/procedure rooms, instruments and equipment between patient visits to maintain infection control. Clean according to scheduled maintenance program and keeping appropriate records. Manage inventory of supplies; restocking exam/procedure rooms.
• Check schedules and organizing patient flow. Accompany patients to exam/procedure room. Assist patients as needed with walking, transfers, dressing, collecting specimens, preparing for exam, etc. Collect patient information/history; taking vitals, performing screenings per provider guidelines. Relay instructions to patients/families. May provide more individualized patient/family education and supportive counseling as needed.
• Answering calls and providing pertinent information including patient education as directed.
• Under the direction and supervision of a physician, administer injectable medication and vaccines when appropriate.
• Perform phlebotomy, EKG's, and level one labs. Perform clinic procedures according to policy and procedure. Assist physicians with procedures. Document patient information into the medical record.
• Comply with requirements of appropriate regulatory agencies (i.e., OSHA, CLIA, PA Department of Health). Maintain strict confidentiality related to medical records and other data. Comply with all UPMC Health System policies and procedures.