MEDICAL ASSISTANT (Senior Family Service Aide) - Range 9 / AMEA

Anchorage — Anchorage Health Department; Anchorage (AK); On-site; USD 42,000 - 60,000; Full time

Job summary

The Anchorage Health Department is seeking a detail-oriented staff member to support the Reproductive Health Clinic with patient triage, appointment scheduling, and data entry in the electronic medical record system. This role includes assisting nurse clinicians, managing records, and handling clerical tasks as part of a dynamic public health team.

Responsibilities also cover scribe duties during client visits, data collection, and processing forms while supporting emergency response activities

Qualifications

• High school diploma, GED, or equivalent.
• 18 months of experience in a health and/or social services work environment.

Responsibilities

• Foster and facilitate good customer service for the Reproductive Health Clinic, professionally triage client appointments and referrals, monitor client flow for client efficiency, utilize good management skills in maintaining records and processing data collection, assist nurse clinicians with clients and perform laboratory duties as needed.
• Scribe responsibilities include: provide data entry for clinicians in the electronic medical record program during client visits and assist with obtaining electronic consent forms.
• Provide the full range of office clerical functions including registering and scheduling clients.
• Perform other duties as assigned
• The Anchorage Health Department engages in emergency responses and related activities, including Crisis Health Action Team and municipal Emergency Operations Center, with potential emergency operations and recovery duties.

Job description

Job Information

Open to the general public and any current Municipal employee.

This position is represented by the Anchorage Municipal Employee Association (AMEA) and is subject to the provisions of the current agreement between the Municipality of Anchorage and the AMEA.

DEPARTMENT

: Anchorage Health Department

HOURS OF WORK

: Monday through Friday; 8:00 a.m. to 5:00 p.m.

LOCATION OF WORK

: 825 L Street

Employees who are hired or rehired to any position shall be placed at the entrance pay step, and advancement from the entrance step to the maximum step within a pay grade shall be by successive steps.

To be considered for employment, candidates must be legally authorized to work and accept employment in the United States. The Municipality of Anchorage is not able to provide any type of sponsorship, including Student Visas and Employment Visas, under any circumstances.

Remote work schedule opportunities (telecommuting) may be considered after successful completion of probation, at the discretion of management and with the approval of the department head. Not all positions are eligible for remote work (telecommuting) per P&P 40-40.

Example of Duties

Foster and facilitate good customer service for the Reproductive Health Clinic, professionally triage client appointments and referrals, monitor client flow for client efficiency, utilize good management skills in maintaining records and processing data collection, assist nurse clinicians with clients and perform laboratory duties as needed. Scribe responsibilities include: provide data entry for clinicians in the electronic medical record program during client visits and assist with obtaining electronic consent forms. Provide the full range of office clerical functions including registering and scheduling clients. Perform other duties as assigned

The Anchorage Health Department (AHD) engages in the State of Alaska Department of Health (DOH) emergency responses and the federal Incident Command System (ICS). This includes training exercises as part of the AHD's Crisis Health Action Team (CHAT) and municipal Emergency Operations Center (EOC). In the case of a natural or manmade disaster AHD's employees may be called to engage in emergency operations responses and recovery.

Minimum Qualifications / Substitutions / Preferences

High school diploma, GED, or equivalent

and

18 months of experience in a health

and/or

social services work environment.

Employment is conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160 and AS 12.62.400).

Valid State of Alaska Driver’s License with satisfactory driving record at time of hire.

American Red Cross First Aid Certification and American Red Cross Cardiopulmonary Resuscitation (CPR) or equivalent at time of hire

Preferences:

• Certified Medical Assistant Certification
• Phlebotomist Certification

Additional Important Information

Preference will be given to Anchorage Municipal Employees Association (AMEA) employees. AMEA employees who are successful in the screening process will be forwarded to the department for consideration prior to any non-AMEA applicants.

The Municipality of Anchorage participates in the U.S. Department of Homeland Security E-verify Program. For more information, please go to

http://www.uscis.gov/E-verify

.

E-Verify® is a registered trademark of the U.S. Department of Homeland Security.

If selected for hire, the appointment in this position will be conditional based upon a satisfactory Municipal Employment Office conducted Background Check. A Background Check encompasses criminal history, verifying education, and verifying dates of employment.

If selected for hire, appointment in this position will be conditional based upon satisfactory completion of a national criminal background investigation (AS 12.62.160) and (AS 12.62.400). Accordingly, it will be necessary for the selected applicant to provide certain identification information and be fingerprinted. Fingerprint cards must be dated within 30 days from date requested. The processing fee of $50.00 plus the cost of being fingerprinted (variable) is the responsibility of the selected applicant and must be accomplished before beginning work.

If selected for hire, appointment in this position will be conditional based upon the submission of a current copy of the applicant's Alaska Driver's License, and a current (dated within 30 days from date requested) copy of his/her Department of Motor Vehicle driving record, including a driving record from previous states, if the Alaska Driver's License was first issued within one year prior to application, documenting an acceptable driving history. The processing fee(s) are the responsibility of the selected applicant. For information on acceptable driving history, please refer to the MOA Driving Conviction Guidelines.

All required certifications and/or licenses must remain current for the duration of employment.

Military Service Interview Preference

Veterans who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach to the application a copy of their DD Form 214, DD Form 256, NGB Form 22, or a letter from the US Department of Veterans Affairs, recognizing the person as a veteran. The attached documentation must show an honorable discharge or general (under honorable conditions) discharge. The minimum qualifications of the position must be met for preference consideration.

Individuals currently serving as a member in good standing in the National Guard or the organized military reserves who wish to be considered for interview preference, as permitted in Municipal Personnel Rules 3.30.031 D, must attach proof of current service to the application. Proof of current service can be shown by submission of a statement of service which, at a minimum, shows the full name, date of birth, Social Security Number, date service began, branch of service, rank, name of command providing the information, and unit of assignment.The statement of service must be on a form or letterhead of the individual’s command organization, and shows the name, signature, title, and contact information of the signer providing the statement of service. The minimum qualifications of the position must be met for preference consideration.

The Municipality of Anchorage is an Employer of National Service. Please be sure to include any volunteer work with AmeriCorps, Peace Corps, or other national service programs on your application in the work history portion.

Application Process

www.GovernmentJobs.com

website to log into their existing account (or to create an account) of their application profile. Applicants will create or review their profile, make any updates necessary, and submit their application from their personal account.

NOTE: The GovernmentJobs website and applicant's profile accounts are not administered by the Municipality of Anchorage.For technical assistance or customer service regarding an account profile, applicants may contact the GovernmentJobs customer support line at 1-855-524-5627.

For general questions regarding Municipal vacancy announcements or the employment process with the Municipality of Anchorage, applicants may contact the Human Resources Department at 907-343-4442 during regular business hours of Monday through Friday, 8:00 am to 5:00 pm, Alaska Standard Time.

The MOA is an EO and AA Employer and complies with Title I of the ADA.

For information regarding requests for reasonable accommodations related to employment under the Americans with Disabilities Act, please contact the Municipality of Anchorage ADA Coordinator at 907-343-4571.