Medical Assistant/Secretary

SEH Saint Elizabeth Medical Center, Inc.; Crestview Hills (KY); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Competitive pay

Health coverage within 30 days

Paid time off

Job summary

SEH Saint Elizabeth Medical Center, Inc. in Crestview Hills, KY is seeking a Medical Assistant/Secretary to provide clinical and clerical support for physicians and staff.

You will greet patients, answer phones and prepare routine letters and forms while ensuring HIPAA compliance and a positive patient experience. Responsibilities include taking vital signs, scheduling, maintaining inventory, coordinating referrals and appointments, and supporting patient flow in a fast-paced environment.

Qualifications

• H.S. Diploma or GED required.
• Specialized knowledge: None.
• No formal experience beyond education required.

Responsibilities

• Greet visitors and staff, answer phones, schedule appointments and meetings.
• Prepare routine letters, forms and correspondence; maintain files and mail.
• Assist with clinical support and patient preparation for exams; document vital signs and history.
• Maintain supplies, inventory and exam room cleanliness; report equipment issues.
• Support department with referrals, scheduling follow-ups and patient flow.

Education

H.S. Diploma/GED

Job description

Engage with us for your next career opportunity. Right Here. Job Type: Regular Scheduled Hours: 40

Why You’ll Love Working with St. Elizabeth Healthcare

At St. Elizabeth Healthcare, every role supports our mission to provide comprehensive and compassionate care to the communities we serve. For more than 160 years, St. Elizabeth Healthcare has been a trusted provider of quality care across Kentucky, Indiana, and Ohio. We’re guided by our mission to improve the health of the communities we serve and by our values of excellence, integrity, compassion, and teamwork. Our associates are the heart of everything we do.

Benefits That Support You We invest in you — personally and professionally. Enjoy:

• Competitive pay and comprehensive health coverage within the first 30 days.
• Generous paid time off and flexible work schedules
• Retirement savings with employer match
• Tuition reimbursement and professional development opportunities
• Wellness, mental health, and recognition programs
• Career advancement through mentorship and internal mobility

Job Summary:

The Medical Assistant/Secretary provides clinical and secretarial support to the physician, mid-level providers and staff. The Medical Assistant/Secretary is also responsible for compliance with all OSHA/CLIA and HIPAA Regulations, and ensures completion of all duties vital to business operations. The Medical Assistant/Secretary is a highly visible position that is always responsible for creating a positive impression with patients, family members, and other visitors to the office. Under indirect supervision, provides non-routine and routine support services for a department. Support services include: greet visitors and staff, answer phones, prepare routine letters/correspondence/forms, schedule appointments/meetings, sort and distribute mail, maintenance of supplies/inventory and file maintenance. Demonstrate respect, dignity, kindness and empathy in each encounter with all patients, families, visitors and other employees regardless of cultural background.

Job Description:

Prepares patient for exam and acquires vital signs; weight, general history and current medication list when required. Provides patient care and clinical support to provider/staff. Provides instructions to patient under direction of provider/staff. Documents all clinical findings and patient response to interventions, i.e., history, medications, vital signs, weight and testing results Maintains adequate level of supplies in exam rooms and work station. Cleans and disinfects exam rooms. Reports malfunction of equipment to department supervisor. Purchases and maintains supplies and inventory Assists with completion of referral process, outpatient testing, pre-certification and scheduling Coordination of patient flow including scheduling follow up appointments and communications Organize, track and maintain records/files Greet visitors and staff in a friendly manner. Answer phones and screen calls and visitors as needed. Prepare routine and non-routine confidential correspondence/letters/forms. Sort and distribute mail. Performs other duties as assigned.

Education, Credentials, Licenses:

H.S. Diploma/GED

Specialized Knowledge: None

Kind and Length of Experience:

No formal experience beyond education required.

FLSA Status:

Non-Exempt Right Career.

Right Here. If you're looking for the right careers in healthcare, the right place to be is at St. Elizabeth. Join us, and you'll take pride in the level of care we offer our community. St. Elizabeth Healthcare is one of the oldest, largest and most respected medical providers in the Northern Kentucky, Southern Indiana and Greater Cincinnati region. Together with St. Elizabeth Physicians, the affiliated multi-specialty physician and advanced practice provider organization, we are transforming healthcare through innovative treatments, cutting-edge technology and a heart for our community. We’re right here, sharing one mission: to improve the health of the people we serve.