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Medical Assistant/Scheduling Assistant - OBGYN - Days

Endeavor Health

Chicago (IL)

On-site

USD 80,000 - 100,000

Full time

4 days ago
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Job summary

A leading healthcare provider is seeking a Medical Assistant/Scheduling Assistant for their Chicago location. This dual-role involves providing skilled clinical and front office support to ensure high-quality patient care. Candidates should possess a High School Diploma, relevant certification in medical assisting, and outstanding customer service skills. Hours are primarily weekdays with specific responsibilities in both patient care and administrative tasks.

Benefits

Premium pay for eligible employees
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities

Qualifications

  • Certification as a Medical Assistant preferred.
  • Current CPR certification required.
  • Prior experience or hospital experience preferred.

Responsibilities

  • Provides clinical support, direct patient care, and customer service at the physician’s practice.
  • Coordinates care between physician and patients, ensuring exceptional service.
  • Schedules appointments and manages patient records while maintaining confidentiality.

Skills

Customer Service
Communication
Vital Signs
Phlebotomy
Clinical Care

Education

High School Diploma or GED

Job description

Medical Assistant/Scheduling Assistant - OBGYN - Days

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Medical Assistant/Scheduling Assistant - OBGYN - Days

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Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Hourly Pay Range

$19.89 - $28.84 - The hourly pay rate offered is determined by a candidate's expertise and years of experience, among other factors.

Position Highlights

  • Sign on bonus: None
  • Position: Medical Assistant/Scheduling Assistant
  • Location: Chicago, IL
  • Full Time
  • Hours: M-F, 8-hour shifts between 6am-6pm, Saturdays 8am-1pm
  • Required Travel: Yes

A Brief Summary

  • This dual role provides both skilled front office and clinical support to the physician practice and serve as a liaison between the physician and patient to coordinate care. When required, provides direct patient care by working collaboratively with the care team. Functions as a member of the patient’s ambulatory care team while delivering exceptional customer service, ensuring patient safety, privacy and loyalty. Provide healthcare services under the direction of the Practice Manager and/or designee, and physicians in the Swedish Medical Group. This role may provide direct clinical care to patient including vital signs, phlebotomy, vaccinations, injections, and assist with clinical procedures. This role may help answer phones, schedule appointments, and gather general information to register patients.

What You Will Need

  • License: Certification or registration as a Medical Assistant with a nationally recognized accrediting body preferred.
  • Education: High School Diploma or GED preferred or equivalent work experience.
  • Certification: Current CPR certification with the American Heart Association or American Red Cross required.
  • Experience: Prior experience or hospital experience preferred.

What You Will Do

  • Demonstrates a commitment to the mission of Swedish Hospital and demonstrates a service orientation and adheres to all responsibilities and standards of the Swedish Medical Group.
  • Greets patients providing a high level of customer service and answers telephone referrals/inquiries.
  • Prepares patients for the health care visit by directing and/or accompanying them to the examining room; provides exam gowns and drapes; helps to position patient for the examination and/or treatment; arranges exam room instruments, supplies, and equipment.
  • Verifies patient information by interviewing patient; reviews and/or records medical his-tory; takes vital signs; confirms purpose of visit or treatment.
  • Supports patient care delivery by assisting the healthcare providers during examinations; prepares laboratory specimens; performs basic laboratory tests on the premises; disposes of contaminated supplies; sterilizes medical instruments; administers medications on the premises; authorizes drug refills as directed; telephones prescriptions to pharmacies; draws blood; prepares patients for x-rays; takes electrocardiograms; removes sutures; changes dressings; prepares for and assists with procedures as directed, specialty specific clinical duties as directed.
  • Educates patients by providing medication and diet information and instructions, answers questions.
  • Completes records by recording patient examination, treatment, and test results.
  • Generates revenues by recording billing information of services rendered; completes insurance forms; responds to insurance and other third-party inquiries.
  • Answers incoming calls promptly, courteously, and in a caring friendly manger, ensuring outstanding customer service at all times
  • Accurately, appropriately and efficiently schedules services, tests, procedures, and appointments for multiple departments, adhering to specific department guidelines and protocols, ensuring service excellence at all times
  • Advises patients of the collections policy and explains payments, deposits and co-pays. Directs patient to the cashier or financial counselor when indicated.
  • Keeps supplies ready by inventorying stock; places orders; verifies receipt.
  • Keeps equipment operating by following operating instructions; troubleshoots breakdowns; maintains supplies; performs preventive maintenance and calls for repairs as need-ed.
  • Maintains safe, secure, and healthy work environment by following and enforcing standards and procedures; complies with legal regulations.
  • Maintains patient confidence and protects operations by keeping patient care information confidential.
  • Adheres to professional standards, policies and procedures, federal, state, and local requirements and Patient Centered Medical Home standards.
  • Maintains current job knowledge by participating in educational opportunities
  • Takes initiative and explores opportunities for accomplishing new and different tasks or projects

Benefits

  • Premium pay for eligible employees
  • Career Pathways to Promote Professional Growth and Development
  • Various Medical, Dental, Pet and Vision options
  • Tuition Reimbursement
  • Wellness Program Savings Plan
  • Health Savings Account Options
  • Retirement Options with Company Match
  • Paid Time Off and Holiday Pay
  • Community Involvement Opportunities

Seniority level
  • Seniority level
    Entry level
Employment type
  • Employment type
    Full-time
Job function
  • Job function
    Management and Manufacturing
  • Industries
    Hospitals and Health Care

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