Medical Assistant- SameDay Center - Westerville

Central Ohio Primary Care; Westerville (OH); On-site; USD 32,000 - 42,000; Full time

Job summary

Central Ohio Primary Care is seeking a Medical Assistant in Westerville, OH to provide administrative and clinical support for efficient primary care delivery. The role includes patient advocacy, specimen collection, vaccines, vital signs, and teamwork with the care staff to improve outcomes.

The ideal candidate will have a Medical Assistant program credential, a high school diploma, and knowledge of EHRs. This full-time role offers a benefits-eligible schedule with some weekend hours.

Qualifications

• High School diploma or equivalent is required.
• Graduate of a Medical Assistant program is required.
• MA certification is preferred.

Responsibilities

• Work closely with the clinical care team to deliver high-quality care.
• Set up medical equipment and perform tests; administer injections and collect specimens.
• Administer vaccines as directed and manage vaccine records.
• Take and record vital signs; perform blood draws and specimen processing.
• Prepare patients and treatment rooms; document in the EHR and follow physician orders.
• Assist with patient education and paperwork including referrals and prior authorizations.

Skills

Communication

HIPAA compliance

Vital signs

Multi-tasking

Customer service

Time management

EHR documentation

Education

High School diploma or equivalent

Graduate of Medical Assistant program

MA certification (preferred)

Tools

EHR software

Medical examination equipment

Job description

The Medical Assistant provides both administrative and clinical support to ensure efficient primary care delivery while fostering a smooth, compassionate, and patient-focused experience.

• Full Time/Benefits Eligible
• Monday, Friday - 8:00am-8:00pm, some weekend hours
• Westerville, OH

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES:

• Work closely with the clinical care team to deliver the best care for our patients.
• Foster a climate allowing for direct communication between the care team, patient/caregiver and appropriate care providers to optimize outcomes.
• Collaborate with other care team members to address gaps in care (chart prep).
• Promote and facilitate improved clinical outcomes and patient satisfaction, as well as efficient use of resources.
• Act as a patient advocate to ensure highest quality of care for our patients.
• Set-up medical equipment and perform related tests as applicable, administer injections, and perform routine specimen collection and point of care tests.
• Responsible for vaccine administration as directed.
• Interview patients regarding medical concerns and obtain medical history.
• Measure and record vital signs, such as pulse rate, temperature, blood pressure, height and weight in patients’ EHR.
• Responsible for blood draws and specimen processing.
• Assist in performing routine medical procedures as requested.
• Prepare patients and treatment rooms for exams. Drape patients with covering and positions instruments and equipment.
• Review physician orders and lab requests and follows up as needed. Call in prescriptions/order refills as approved and directed.
• Communicate test results to patients as directed.
• Assist in patient education with related educational tools, periodicals, flyers, and handouts.
• Assist with applicable forms and patient paperwork (not limited to processing of referrals, prior authorizations or pre-certifications, etc.).
• Respond to patient phone calls, as appropriate.
• Maintain a clean and well-organized work area. Maintain patient confidentiality in alignment with HIPAA regulation.
• Attend meetings and participate in classroom activities as needed.
• All other duties as assigned.

QUALIFICATIONS:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Education, Licensures & Certifications

• Required: High School diploma or equivalent
• Required: Graduate of a Medical Assistant program
• Preferred: MA certification

Knowledge, Skills & Abilities

• Self-disciplined, energetic, passionate, and innovative
• Ability to communicate clearly and effectively with patients and other external parties in a courteous and friendly manner
• Ability to maintain confidentiality at all times
• Ability to react calmly and effectively in emergency situations
• Ability to interpret, adapt, and apply guidelines and procedures
• Ability to communicate clearly and document efficiently in EHR
• Knowledge in vaccine administration, storage, handling and documentation
• Knowledge and understanding of medical terminology
• Knowledge of patient care and examination procedures
• Knowledge of using medical equipment and instruments to administer patient care
• Knowledge of common safety hazards and precautions to establish a safe work environment
• Skill in assisting in a variety of treatments and medications, as directed
• Skill in taking vital signs
• Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public
• Customer service skills; social perceptiveness and service oriented
• Excellent time management skills and ability to multi-task and prioritize work