Medical Assistant (Relief)

St. Charles Health System; Bend (OR); On-site; USD 39,000 - 46,000; Full time

Job summary

St. Charles Health System is seeking a Medical Assistant to manage daily patient flow and gather information for accurate health assessments. You will anticipate physician needs and support efficient patient care in a fast-paced clinic setting.

Responsibilities include charting, coordinating phone requests, and performing physician-approved procedures while upholding confidentiality and HIPAA rules. Strong data handling and teamwork are essential for success.

Qualifications

• High school diploma or GED required.
• Preferred: Graduate of an accredited Medical Assistant program.
• Current MA certification from AMT/NCCT/AAMA/NAHP/NHA or Oregon licensure as EMT/LPN/RN/AT.
• AHA BLS for Healthcare Provider certification required.
• Two years of Medical Assisting experience preferred.
• Basic knowledge of ICD-10/CM/CPT/HCPCS coding conventions.
• Working knowledge of medical practice management information systems.
• Ability to maintain confidentiality and HIPAA compliance.

Responsibilities

• Escorts patients to exam rooms and prepares for physician assessment.
• Records and maintains patient's medical data in chart.
• Assists physician with answering phone requests from patients and staff.
• Performs various physician-requested ancillary and/or surgical procedures.
• Maintains equipment and supply inventory levels.
• Delivers safe, professional care and supports organizational values.
• Contributes to Lean continuous improvement initiatives.

Skills

Triage and information gathering

Patient/customer service

HIPAA compliance

Professionalism and confidentiality

Medical office communication

Education

High school diploma or GED

Graduate of accredited Medical Assistant program

Tools

Medical practice management software

ICD-10/CM/CPT/HCPCS coding knowledge

Job description

The Medical Assistant is responsible for daily patient flow for each respective physician for whom they work. They must use triage skills to gather information from which designated staff can make appropriate patient health assessments and to anticipate physician's needs as they relate to the patients' medical care.

This position does not manage any other caregivers.

Essential Functions And Duties

• Escorts patients to exam rooms and prepares for physician assessment.
• Records and maintains patient's medical data in patient's medical chart.
• Assists physician with answering phone requests from patients and/or other medical professionals and institutions.
• Performs a variety of physician-requested ancillary and/or surgical patient procedures. (This excludes the administration of IV medication.)
• Maintains equipment, instruments supply inventory levels.
• Supports the vision, mission, and values of the organization in all respects.
• Supports Lean principles of continuous improvement with energy and enthusiasm, functioning as a champion of change.
• Provides and maintains a safe environment for caregivers, patients, and guests.
• Conducts all activities with the highest standards of professionalism and confidentiality. Complies with all applicable laws, regulations, policies, and procedures, supporting the organization’s corporate integrity efforts by acting in an ethical and appropriate manner, reporting known or suspected violation of applicable rules, and cooperating fully with all organizational investigations and proceedings.
• Delivers customer service and/or patient care in a manner that promotes goodwill, is timely, efficient, and accurate.
• May perform additional duties of similar complexity within the organization, as required or assigned.

Education

• Required: High school diploma or GED.
• Preferred: Graduate of an accredited Medical Assistant program.

Licensure/Certification/Registration

• Required: Current MA Certification from one of the following: The American Medical Technology Association (AMT), The National Center for Competency Testing (NCCT), The American Association of Medical Assistants (AAMA), The National Association for Health Professionals (NAHP) Certification, National Healthcareer Association (NHA) or current Oregon licensure as an intermediate or paramedic level EMT, LPN, RN, or Athletic Trainer.
• AHA Basic Life Support for Healthcare Provider certification.
• Preferred: NA

Experience

• Required: Must have basic knowledge of ICD-10, CM/CPT/HCPCS coding conventions and procedures. Working knowledge of medical practice management information systems. Basic knowledge of physician office documentation standards. Must be able to maintain confidentiality and meet all HIPAA requirements.
• Those candidates with NHA certification that qualified due to work experience rather than graduation from an accredited Medical Assisting Program will be required to have one (1) year of experience in Medical Assisting.
• Preferred: Two (2) years of Medical Assisting experience.