Medical Assistant Receptionist - Orthopedic Surgery

McLaren Health Care; Lapeer (MI); On-site; USD 36,000 - 48,000; Full time

Job summary

McLaren Health Care is seeking a Medical Assistant/Patient Care Tech to provide patient care under supervision, perform procedures, and support front-desk tasks across physician practices.

The role includes vital signs, injections, venipuncture, scheduling, and insurance verification, with a schedule of 8:00am - 5:00pm and a full-time commitment.

Qualifications

• High school diploma or equivalent and six months experience as a medical assistant or patient care tech.
• High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic or patient care technician.
• For Rural Health Designation clinics, BLS issued by recognized bodies is required within 6 months of hire.

Responsibilities

• Provide patient care support including vital signs and basic procedures.
• Administer injections and venipuncture as needed.
• Greet patients, answer phones and direct callers to appropriate staff.
• Register patients, schedule appointments and collect insurance co-pays/deductibles.
• Verify insurance and record financial activity for each shift.

Skills

Customer service

Phone etiquette

Scheduling

Education

High school diploma or equivalent

Medical assistant / EMT / Nurse assistant / LPN / Armed services medic / Patient care technician program

Tools

Electronic medical record experience

BLS Certification

Job description

Under general supervision, and according to established policies and procedures, will provide excellent patient care by performing or assisting in a variety of medical procedures and tests to assist in the examination and treatment of patients, including but not limited to vital signs, procedures, various treatment, administering injections and venipuncture. Provides excellent customer service by greeting patients, answering the phone and directing the caller as appropriate. Performs duties across all physician practices, patient registration, scheduling appointments, collecting insurance co-pays and deductibles, insurance verification, records financial activity and accounts for all transactions completed on each shift.
Required:

• High school diploma or equivalent and six months experience as a medical assistant or patient care tech.

• High school diploma or equivalent and completion of one of the following programs: medical assistant, emergency medical technician, nurse assistant, licensed practical nurse, armed services medic or patient care technician.
• For clinics with the Rural Health Designation, Basic Life Support (BLS) issued by the American Heart Association (AHA), American Red Cross (ARC), and Canadian equivalents, (MHC approved providers for the resuscitation certification) is required within 6 months of hire

Preferred:

• Certified Medical Assistant (CMA) through the American Association of Medical Assistants (AAMA) or Registered Medical Assistant (RMA) through the American Medical Technologists (AMT)
• American Heart Association (AHA) BLS Certification. May be required at management discretion.
• Electronic medical record experience.
• One-year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.
• American Heart Association (AHA) BLS Certification. May be required at management discretion.
• Electronic medical record experience.
• One-year experience working in medical office with multiple providers.
• Previous experience working in a medical office of the same specialty.

Equal Opportunity Employer of Minorities/Females/Disabled/Veterans.

Additional Information

• Schedule: Full-time
• Daily Work Times: 8:00am - 5:00pm
• Hours Per Pay Period: 80
• On Call: No
• Weekends: No