Medical Assistant, Public Health

Kenosha County; Kenosha (WI); On-site; USD 33,000 - 37,000; Full time

Job summary

Kenosha County Public Health is seeking a Medical Assistant to provide clinical and administrative support in a community health clinic. The role requires CMA certification, strong patient care skills, and the ability to work with diverse populations.

Responsibilities include immunizations, testing, billing, and data entry, with emphasis on HIPAA compliance and teamwork. Qualified candidates will have at least 1 year of clinical experience, bilingual English/Spanish preferred, and the ability to

Qualifications

• Certified Medical Assistant (CMA) must maintain active certification throughout employment.
• 1+ years of experience in a health care setting with direct client contact preferred.
• Bilingual proficiency (English/Spanish) preferred.

Responsibilities

• Administrative: Answer calls, schedule appointments, follow up with patients, register and check-in clients.
• Enter data and create reports in EMR and spreadsheets; manage fees per fee schedule.
• Assist with enrollment for state assistance programs; manage clinic inventory and supplies.

Skills

Patient care procedures

Laboratory procedures

Time management

Critical thinking

Oral and written communication

Microsoft Office Suite

Internet usage

Education

Certified Medical Assistant (CMA)

Tools

EMR system

Microsoft Office

Job description

MEDICAL ASSISTANT

Public Health Clinic

Kenosha County Public Health is seeking a Medical Assistant to play a vital role in ensuring our clinic provides quality care to our community. This role will provide clinical assistance with administrative responsibilities. If you’re compassionate, adaptable, detail-oriented, and passionate about helping others, this is an opportunity to put your skills to work and make a lasting impact on our community wellbeing.

2026 Hiring Range: $23.90 – $27.15 per hour

In addition to a resume and cover letter, applicants should provide a copy of Medical Assistant Certification.

Position Summary and Job Duties

The Medical Assistant (MA) requires professional and clinical expertise for a variety of clinical and administrative duties in a community health clinic setting that aids in the delivery of equitable, quality healthcare. The MA works under the direction of the Clinic Supervisor, supporting programs and services that include immunizations, urine drug and alcohol testing, genetic testing, family planning/reproductive health, childhood lead testing, and tuberculosis screenings. This position requires the ability to relate to diverse communities and be sensitive to cultural and ethnic differences among clients and staff. Job duties include:

Administrative Responsibilities

• Answer community calls, schedule appointments, make follow up calls, and retrieve messages
• Register and check-in clinic clients
• Enter data and create reports in physical case files, spreadsheets, and in the electronic medical records system
• Assist clients with enrollment for various state assistance programs
• Collect service fees in alignment with fee schedule
• Manage inventory of clinic supplies including ordering, stocking, and expiration audits

• Monitor and record vaccine refrigerator and freezer temperatures; promptly notify management of any concerns or equipment issues

Clinical Responsibilities

• Collect and prepare laboratory specimens including venipuncture and directly observed urine collection for drug and alcohol testing
• Perform point of care laboratory testing including macroscopic urinalysis, drug and alcohol testing, pregnancy tests, and rapid HIV tests
• Perform controls for various clinic equipment
• Collect and enter client medical history into the electronic medical record (EMR)
• Assist with procedures while maintaining a sterile field
• Prepare and administer oral and injectable medications as ordered by the provider or delegated by the Registered Nurse (RN) with provider oversight
• Assist with offsite mobile missions in a variety of capacities
• Ensure adherence and compliance to the policies and procedures of the federal Health Insurance Portability and Accountability Act (HIPAA) regarding protected health information
• Perform other duties as required or assigned

Success Factors

Knowledge of:

• Commonly performed patient care procedures
• Laboratory procedures

Skill in:

• Time management, organization, and prioritization
• Critical thinking, systems thinking, analytical and problem-solving as well as sound judgement
• Strong oral and written communication
• Microsoft Office Suite including Word, Excel, Outlook, and PowerPoint
• Basic internet usage

Ability to:

• Effectively interact with sensitivity with persons from diverse cultural, socioeconomic, educational, racial, ethnic, and professional backgrounds, and persons of all ages, gender identities, sexual orientations, and lifestyles
• Effectively work in a team environment that promotes customer satisfaction as well as independently to meet deadlines
• Always remain professional and courteous, especially in high pressure situations
• Effectively plan, organize, and manage competing priorities and challenges under pressure
• Engage, establish, and maintain collaborative partnerships with multi-cultural/multi-disciplinary staff, management, community partners, and the public
• Maintain confidentiality and serve the public with honesty and integrity
• Operate with a high degree of flexibility, initiative, attention to detail, and commitment
• Thrive in a fast-paced, robust organization
• Work respectfully in a diverse and inclusive environment

Job Requirements, Education, Training and Experience

Required Education and Experience

• Certified Medical Assistant (CMA), must maintain active certification throughout employment

Preferred Education and Experience

• 1+ years of experience in a health care setting with direct client contact
• Bilingual proficiency (English/Spanish)

Other Job Requirements

• Occasional weekend, holiday, and evening work as required
• Perform other work as required or assigned including but not limited to a 24/7 response during public health emergency situations and disease outbreak investigations

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• This position involves moderate physical demands, such as exerting between 25 and 50 pounds of force occasionally and up to 10 pounds of force frequently

Selection Process

• Application Review - Qualifying
• Oral Interview - Qualifying
• Background Check - Qualifying
• TB Test and Drug Screen - Qualifying

If you require accommodations at any point in the selection process because of a disability, please notify Human Resources in advance for arrangements.

To learn more about Kenosha County Public Health, please visit: https://www.kenoshacountywi.gov/297/Public-Health

Kenosha County is a Wisconsin Retirement System participating employer. Your participation is required, which includes an employee contribution.

The pay grade for this position is NE8 (Min. $23.90 – Max. $30.41 per hour).

We are located in Kenosha County, an expanding community along the shores of Lake Michigan and less than an hour away from Milwaukee and Chicago. To see why Kenosha County is a great place to live, work, and play, please visit: https://www.visitkenosha.com/ or https://lifebalancedkenosha.com/.

Thank you for your interest in employment with Kenosha County!