Medical Assistant (Psychiatry)

Cahaba Medical Care Foundation; Centreville (AL); On-site; USD 21,000 - 30,000; Full time

Job summary

Cahaba Medical Care Foundation is seeking a Medical Assistant to support psychiatric services and the behavioral health team. The role involves preparing patient records, facilitating referrals, and helping with lab work and prescriptions.

Responsibilities include triage, vital signs, EMR documentation, scheduling, and ensuring smooth clinic operations across assigned offices. Travel to clinics will be required as part of the position.

Qualifications

• Proven customer service and phone communication skills.
• Ability to manage time and multitask in a high-stress clinic.
• Familiarity with basic computer operations and EMR systems.
• Certified Medical Assistant certification preferred but not required.

Responsibilities

• Attend assigned shifts regularly and on time.
• Collaborate with Behavioral Health team to coordinate patient care.
• Ensure documents, labs, and records are ready for physician review.
• Support scheduling, referrals, and e-prescribing as directed by providers.
• Assist with patient intake, vital signs, and chart documentation in EMR.
• Maintain clinic space, stock rooms, and ensure readiness for patient visits.

Skills

Customer service

Phone communication

Time management

Multitasking

Education

Certified Medical Assistant (CMA) or Medical Assistant Certification

Tools

EMR software

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Background : Cahaba Medical Care Foundation is a community health center providing medical, pharmacy, dental, and behavioral health services to diverse underserved communities in Alabama. We are a Level 3 Patient-Centered Medical Home and Joint Commission-accredited organization, committed to increasing integration and coordination of behavioral health and primary care. This is an exciting, fast-paced practice with a strong mission and commitment to providing high-quality care.

Travel is required

Purpose : To assist the Psychiatrist in providing efficient and high-quality patient care.

Key Responsibilities:

Punctual regular in-office attendance at assigned shifts

Collaborate closely with the rest of the Behavioral Health team, including the psychology department and counseling team, to ensure patients are seen in a timely manner and by the right personnel

Ensure the psychiatrist’s documents, labs, and records are set up appropriately for physician review and management

Ensure the psychiatrist’s daily and weekly schedules are managed and correct, in collaboration with the scheduling team and the local office managers

Work with the provider to ensure billing is completed by the end of each day

Help ensure appropriate follow-up is scheduled for the patient, be that back with the psychiatry department or with the patient’s referring PCP

Help set up collaborative or consultative phone calls between PCPs at CMC and with the psychiatrist

Triage patients and take vital signs

Document of all patient care in electronic medical record (EMR)

Complete patient paperwork including prior authorizations, home health paperwork, medical supply paperwork, etc., working with the Cahaba Access team to ensure the appropriate PAs or precerts have been completed prior to a patient visit

Assist provider with:

Reviewing and scheduling referrals

Reconciling medications and allergies for each patient at each clinical encounter E-prescribing medications once the appropriate changes to the medicines have been made by the provider.

Schedule consultation appointments or imaging appointments for patients

Respond to patient messages, schedule appointments and procedures

Clean and stock rooms and ensure the clinical space is ready each day for patient care

Perform patient tests and screenings, including x-rays, upon satisfactory assessment of competency

Work through assigned tasks in EMR

Communicate with other physician offices, patients, and other ancillary health care offices like pharmacies at the direction of the providers

Qualifications:

Satisfactory completion of CMCF Medical Assistant Training Program

Certified Medical Assistant preferred but not required

Experience in a medical office desired

Excellent customer service and phone communication skills

Basic experience with computers

Ability to manage time, multitask, and handle high stress environments

Reliable transportation and ability to travel to each clinic the psychiatrist is assigned to work