Medical Assistant - Psychiatric Services - Boise 23rd

Terry Reilly Health Services; Boise (ID); On-site; USD 32,000 - 42,000; Full time

Job summary

Terry Reilly Health Services in Boise, Idaho, is seeking a Medical Assistant for Psychiatric Services to join an integrated care team. You will support clinicians and patients, contribute to high-quality, compassionate care, and help maintain smooth clinical workflows in a dynamic behavioral health setting.

Ideal candidates have a Medical Assistant certification, 2–3 years MA experience, and strong communication. Bilingual English/Spanish preferred.

Qualifications

• Graduate of an accredited Medical Assisting program and is currently certified/registered.
• Two–three years of experience as a Medical Assistant.
• One year of experience as a Medical Assistant working with patients seeking or engaged in psychiatric related care or treatment.
• Strong customer relations and communication skills with a proven record of customer service excellence.
• Able to organize, prioritize, and coordinate multiple activities and tasks.
• Ability to work independently and use sound judgment.

Responsibilities

• Promote a positive patient care experience in an integrated care setting.
• Train/mentor other Medical Assistants and team members.
• Support efficient clinical workflow with accurate communication.
• Collaborate with nursing and providers in behavioral health services.

Skills

Customer service

Communication

Teamwork

Computer skills

Multitasking

Stress management

Bilingual English/Spanish

Education

MA program graduate

Certified/registered MA

Job description

At Terry Reilly we believe we are successful when we have a healthy, thriving community. This is accomplished as a result of our mission-driven and talented team. We provide integrated care throughout the Treasure Valley with our medical, dental and behavioral health services - allowing our employees the unique ability to experience several disciplines of health care. It is important to us that our staff is given a healthy work-life balance, so we support and value your time in and out of the office. We also provide our employees with excellent benefits including options for free healthcare.

GENERAL RESPONSIBILITIES

The Medical Assistant for Psychiatric Services works in an integrated care practice team environment, promoting and contributing to a positive patient care experience through the delivery of high quality and compassionate care. This role takes on additional roles within the care team, sometimes acting as a trainer/ resource/mentor for other Medical Assistants and team members. This role supports and coordinates efficient clinical workflow and communicates accurately, positively, and professionally with all team members and patients. This role is required to perform all duties of the Medical Assistant, as well as additional tasks and responsibilities and functions as a primary clinical support staff for specialized patients with crossover to psychiatric services. The Medical assistant for psychiatric services works under the direct supervision of the Nursing Department in collaboration with medical providers and other licensed care team members.

MINIMUM QUALIFICATIONS

1. Graduate of an accredited Medial Assisting program and is currently certified/registered.
2. Two-three years of experience as a Medical Assistant.
3. One year of experience as a Medical Assistant working with patients seeking or engaged in psychiatric related care or treatment.
4. Ability to establish and maintain effective working relations with public and other staff persons. Strong customer relations and communication skills with a proven record of customer service excellence. Articulate telephone voice, legible penmanship, reasonable spelling skills and proficient computer skills.
5. Able to organize, prioritize, and coordinate multiple activities and tasks. Strong analytical and problem-solving skills. Ability to work independently and use sound judgment
6. Ability to handle stress related to demanding or difficult patients/team members, competing priorities, and changing processes.

PREFERRED QUALIFICATIONS

1. Bilingual in English and Spanish.

Terry Reilly provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.