Medical Assistant PRN (On Call)

The-Coquille-Indian-Tribe; Eugene (OR); Presencial; USD 40.000 - 52.000; Jornada completa

Descripción de la vacante

The Coquille Indian Tribe seeks a Medical Assistant to support medical providers in patient care within a clinic setting in Oregon. You will update charts, take vitals, administer vaccines, assist with procedures, and help with referrals and records.

The role requires CMA/CNA certification within a year, phlebotomy experience, and proficiency with electronic health records. Clinical duties include EKGs, specimen collection, and patient communication.

Formación

• High school diploma or GED required.
• CMA or CNA certification within one year of hire.
• Phlebotomy experience/certification preferred.
• Experience in outpatient clinic assisting medical providers.
• Experience with electronic health records and patient management.

Responsabilidades

• Greet and direct visitors and prepare patients for visits.
• Update charts, obtain vitals, and record results.
• Administer vaccines as directed and assist with procedures.
• Process referrals, prior authorizations, and orders.
• Maintain confidentiality and professionalism under pressure.
• Operate lab equipment and perform basic tests as needed.
• Schedule appointments and manage calls, faxes, and emails.
• Maintain supplies, inventory, and room cleanliness.
• Assist with medical records coding and billing notes.
• Support reception or records duties in absence of primary staff.

Conocimientos

Verbal communication

Written communication

Interpersonal skills

Crisis management

Customer service

HIPAA knowledge

Professionalism

Medical terminology

Decision making

Educación

High School Diploma or GED

CMA or CNA certification within 1 year of hire

Phlebotomy certification

Outpatient clinic experience

Herramientas

Electronic Health Records (EHR) system

Electronic Patient Management

MS Office Suite (Word, Outlook)

Descripción del empleo

SUMMARY OF MAJOR FUNCTIONSUnder the direct supervision of the Clinical Services Administrator, the Medical Assistant will assist the medical providers in caring for patients. In addition, this position may provide relief for receptionist and/or medical records technician.ESSENTIAL DUTIES AND RESPONSIBILITIESReceives, greets, and directs visitors.Prepares patients for visits by updating their charts, obtaining vitals, and recording results.Performs medical reconciliation to ensure patient safety and quality.Reviews, processes, and updates electronic health records as necessary.Cleans and prepares exam and procedure rooms; restocks room supplies between patients.Ensures quality control of lab machines.Administers vaccines and medications as directed.Assists with procedures and patient care as directed. Performs EKGs, ear lavage, and swabs for lab work.Obtains and processes prior medical authorization forms and completes orders for referrals as necessary.Maintains coding and billing chart notes.Assists with training, assigning, and reviewing work of assigned staff.Answers phone calls and responds as appropriate; processes incoming faxes and emails; scans records.Contacts patients as necessary to obtain medical records and information, schedules appointments.Processes outgoing mail to promote health clinic.Maintains supply and equipment inventory; orders supplies as necessary.Monitors and documents temperature of autoclave.Performs as Medical Records Technician and/or Medical Receptionist in his or her absence.Establishes effective and respectful relationships with patients.Maintains updated training and certifications.Assists providers with prescriptions for pharmaceuticals and durable medical equipment. Sends in medication refills.Communicates with patients by telephone to provide and explain test results, treatment/care directions, and referral information.Perform other duties, as assigned.The above statements reflect the general duties considered necessary to describe the principal functions of the job as identified and shall not be considered as a detailed description of all work requirements that may be inherent in the job. The above statements are intended to describe the general nature and level of work being performed by employee. They are not intended to be construed as an exhaustive list of all responsibilities, duties and/or skills required.PHYSICAL REQUIREMENTSRequires the ability to communicate verbally; repetitive movement of the wrists, hands, and/or fingers; often requires standing, walking, sitting, raising, or lowering objects; and occasionally requires lifting up to 25 pounds. Work is generally performed in a medical office setting. Work involves occasional exposure to hazardous materials, high risk/dangerous situations and infectious disease. The individual must be able to perform the essential duties and responsibilities of the position safely, efficiently, and accurately. Work duties or processes may be modified, when appropriate and feasible, to support successful performance without creating a significant safety risk.REQUIRED KNOWLEDGE, SKILLS, AND ABILITIESIndividuals must possess the following knowledge, skills, and abilities or be able to demonstrate the ability to successfully perform the essential functions of the position. Work duties or processes may be modified, when appropriate and feasible, to support successful performance.Excellent verbal and written communication skills. Ability to consistently convey a pleasant and helpful attitude by using excellent interpersonal and communication skills to control sometimes stressful and emotional situations.Ability to operate an electronic health records system and/or electronic patient management system.Ability to foster an inclusive workplace where diversity and individual differences are valued and leveraged to achieve the vision and mission of the Coquille Indian Tribe.Knowledge of medications and injection procedures.Possess awareness and sensitivity of Indian traditions, customs, and socioeconomic needs and ability to work effectively with diverse cultures.Knowledge of regulations on the confidentiality of medical records (HIPAA).Knowledge of medical terminology.Knowledge of the procedures, rules, operations, sequence of steps, documentation requirements, time requirements, functions, and workflow to process medical records, to review records for accuracy and completeness, and to keep track of processing deadlines.Ability to maintain professionalism, confidentiality, and objectivity under constant pressure and crisis situations. A breach of confidentiality or fraud is grounds for immediate dismissal.Ability to make decisions independently in accordance with established policy and procedures.Be computer literate. Exhibit a level of computer literacy sufficient to use software such as word processing, spreadsheets, and databases to produce correspondence, documents, and reports.REQUIRED QUALIFICATIONSHigh School Diploma or GED required.Certification as a C.M.A. or C.N.A. within one (1) year of hire required.Phlebotomist experience required.Previous experience working in an outpatient clinic and assisting medical providers required.Experience with Electronic Health Record and Electronic Patient Management required.Professional knowledge of medical terminology required.Computer experience and knowledge of Microsoft Office Suite (Word, Outlook, etc.) required.Multi-line phone experience preferred.Experience with patient scheduling system and electronic health record strongly preferred.Current and valid Oregon driver’s license in good standing with no insurability issues with the Tribe’s insurance carrier is required.Required to accept the responsibility of a mandatory reporter of abuse and neglect of infants and children, people who are elderly or dependent, individuals with mental illness or development disabilities or residents of nursing homes and other health care facilities. This includes reporting any evidence of physical injury, neglect, sexual or emotional abuse or financial exploitation.First Aid/CPR certification required or ability to obtain within 90 days of employment.PREFERRED QUALIFICATIONSPhlebotomy and immunization experience preferred.