Medical Assistant - PRN

American Family Care; Mount Juliet (TN); On-site; USD 30,000 - 45,000; Full time

Benefits offered by this job

Competitive pay and benefits

Opportunities for professional growth

Collaborative team culture

Job summary

American Family Care is seeking a dedicated Medical Assistant to provide essential clinical care and ensure smooth operations at our urgent care center. You will be responsible for patient triage, insurance verification, and assisting with various medical procedures in a fast-paced environment.

The ideal candidate will have an accredited Medical Assistant program completion and active MA certification. At least 1 year of relevant experience is required, along with a collaborative team spirit to make a significant impact in patient care.

Qualifications

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration required.
• Active BLS certification required or must be obtained within a defined onboarding period.

Responsibilities

• Greet and triage patients, collect vitals and histories.
• Perform venipuncture and point-of-care testing.
• Register patients and verify insurance eligibility.
• Educate patients on clinical procedures and financial expectations.

Skills

Insurance Verification

Patient Registration

Venipuncture

BLS certification

EMR proficiency

Education

Completion of accredited Medical Assistant program

Active national MA certification

Tools

Experity EMR

Job description

At American Family Care, our Medical Assistants are the heartbeat of the clinic — blending clinical skill, patient service, and front‑desk/insurance verification expertise to keep our centers running smoothly. Whether you’re triaging a patient, drawing blood, or ensuring accurate insurance eligibility, you’ll play a key role in delivering care and ensuring our services are paid correctly.

If you thrive in a fast‑paced urgent care or medical office setting, adapt quickly, and pride yourself on both accuracy and compassion, we want you here.

What you’ll do

• Clinical Care: Greet and triage patients, collect vitals/histories, perform venipuncture and CLIA‑waived point‑of‑care testing (COVID, flu, strep, glucose, A1C, UA, etc.), assist with minor procedures, wound care, EKGs, and nebulizer therapy.
• Insurance Verification & Front Desk: Register patients, verify insurance eligibility, determine financial responsibility, collect co‑pays, reconcile payment logs, and maintain EMR accuracy.
• Patient Service: Educate patients on both clinical procedures and financial expectations, provide clear discharge instructions, and de‑escalate concerns with empathy and professionalism.
• Team & Compliance: Participate in daily huddles, maintain compliance logs (crash cart, fridge temps, etc.), support infection‑control and HIPAA standards.

What We’re Looking For

• Completion of an accredited Medical Assistant program.
• Active national MA certification (CMA, RMA, CCMA, or equivalent) at hire.
• At least 1+ year of experience with insurance verification and patient registration required.
• Active BLS certification required or must be obtained within a defined onboarding period.
• Urgent care or emergency room experience highly valued.
• EMR proficiency (Experity preferred); comfort with payer portals (e.g., Waystar).
• Proven venipuncture and specimen collection skills.

Additional Requirements

• Must successfully pass a drug screen and criminal background check as a condition of employment.
• Full availability including ability to work evenings/weekends and float to nearby centers as needed.

Why You’ll Love Working Here

• Competitive pay and benefits package.
• Opportunities for professional growth and cross‑training.
• Collaborative, supportive, patient‑first team culture.
• Make an impact by delivering The Right Care. Right Now.

Work Environment

Fast‑paced urgent care with frequent role‑switching; prolonged standing/walking; routine exposure to blood and body fluids (strict PPE adherence); occasional lifting up to 25–30 lbs; weekend/evening shifts and float coverage as needed.

Equal Employment Opportunity

American Family Care provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.