Medical Assistant - Primary Care Virtual Visits

Cleveland Clinic; Independence Township (OH); On-site; USD 27,000 - 38,000; Full time

Job summary

Cleveland Clinic Independence Family Health Center is hiring a Medical Assistant to join a patient‑centered team. You will support medication management, patient monitoring and a range of clinical and administrative tasks in a collaborative care setting.

This role offers broad clinical exposure through hands-on patient care, compliance, and coordination with interdisciplinary teams. Hours are 8:00am–5:00pm with start times as early as 7:30am.

Qualifications

• Graduate from an approved medical assisting program OR military training as HM, Combat Medic (68W) or Medical Service Technician (4N0X1).
• Basic Life Support (BLS) certification through the American Heart Association (AHA). If you do not hold this certification, you must obtain it during your new hire period.
• Completion of a clinical externship OR extensive clinical experience.

Responsibilities

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Skills

BLS certification

Patient care

Education

Graduate from an approved medical assisting program OR military training as HM, 68W or 4N0X1

Completion of a clinical externship OR extensive clinical experience

Job description

Join Cleveland Clinic’s Independence Family Health Center and become a part of one of the most respected healthcare organizations in the world. This patient-friendly facility offers primary care, express care and a wide array of specialty services. Here, you will work alongside passionate and dedicated caregivers, receive endless support and appreciation, and build a rewarding career.

As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands‑on involvement in patient care, compliance, and coordination with interdisciplinary teams.

A caregiver in this position works 8:00am to 5:00pm with start times as early as 7:30am.

A caregiver who excels in this role will:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1).
• Basic Life Support (BLS) certification through the American Heart Association (AHA). If you do not hold this certification, you must obtain it during your new hire period.
• Completion of a clinical externship OR extensive clinical experience.

Preferred qualifications for the ideal future caregiver include:

• Medical Assisting certification.
• Successful completion of a Cleveland Clinic externship.

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work – Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $19.75

Maximum hourly: $27.75

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).