Medical Assistant - Internal Medicine/Pediatrics

Cleveland Clinic; Willoughby (OH); On-site; USD 27,000 - 38,000; Full time

Job summary

Cleveland Clinic in Willoughby, OH is seeking a Medical Assistant to support patient care, medication management, and patient registration. You will work with clinical and administrative staff to provide a welcoming environment and assist with various clinical tasks.

The role requires completing an approved medical assisting program or military medical training, plus a Clinical externship or equivalent experience, and BLS certification. Some shifts include evenings and one Saturday per month.

Qualifications

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1).
• Completion of a clinical externship OR extensive clinical experience.
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period.

Responsibilities

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Education

Medical assisting program or HM/68W/4N0X1 training

Job description

Join the Cleveland Clinic team where you will work alongside passionate caregivers and provide patient-first healthcare. Here, you will receive endless support and appreciation while building a rewarding career with one of the most respected healthcare organizations in the world.

As a Medical Assistant on this team, you will play a vital role in creating a welcoming and supportive environment for patients, families, and visitors. Working collaboratively with clinical and administrative staff, you will support medication management, patient monitoring, and a variety of clinical and office tasks. This position offers broad clinical exposure through hands‑on involvement in patient care, compliance, and coordination with interdisciplinary teams.

Primary hours for this role are from 8:00am-4:30pm. This position will rotate one shift a week to 8:00pm and will rotate one Saturday a month from 8:00am-12:00pm.

A caregiver who excels in this role will:

• Assist with performing screenings and treatments by gathering and updating information related to health maintenance, identifying medication changes, updating allergy information, collecting specimens, performing tests and documenting patient care.
• Monitor and communicate changes in patient condition.
• Maintain equipment, medical supplies and examination areas.
• Perform administrative/clerical duties, such as filing, reception, scheduling, data entry and patient registration.

Minimum qualifications for the ideal future caregiver include:

• Graduate from an approved medical assisting program OR military training as a hospital Corpsman (HM), Combat Medic (68W) or Medical Service Technician (4N0X1).
• Completion of a clinical externship OR extensive clinical experience.
• Basic Life Support (BLS) certification through the American Heart Association (AHA) or the American Red Cross. If you do not hold this certification, you must obtain it during your new hire period.

Preferred qualifications for the ideal future caregiver include:

• Medical Assisting certification.
• Successful completion of a Cleveland Clinic externship.

Physical Requirements:

• Manual dexterity to operate office equipment.
• May require extended periods of standing, walking or sitting.
• Good visual acuity through normal or corrected vision.
• Light Work - Exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly (Constantly: activity or condition exists 2/3 or more of the time) to move objects.
• Even though the weight lifted may be only a negligible amount, a job should be rated Light Work: (1) when it requires walking or standing to a significant degree; or (2) when it requires sitting most of the time but entails pushing and/or pulling of arm or leg controls; and/or (3) when the job requires working at a production rate pace entailing the constant pushing and/or pulling of materials even though the weight of those materials is negligible.
• Note: The constant stress and strain of maintaining a production rate pace, especially in an industrial setting, can be and is physically demanding of a worker even though the amount of force exerted is negligible.

Personal Protective Equipment:

• Follows standard precautions using personal protective equipment as required.

Pay Range

Minimum hourly: $19.75

Maximum hourly: $27.75

The pay range displayed on this job posting reflects the anticipated range for new hires. A successful candidate’s actual compensation will be determined after taking factors into consideration such as the candidate’s work history, experience, skill set and education. The pay range displayed does not include any applicable pay practices (e.g., shift differentials, overtime, etc.). The pay range does not include the value of Cleveland Clinic’s benefits package (e.g., healthcare, dental and vision benefits, retirement savings account contributions, etc.).