Medical Assistant - Primary Care Practice - NEMG

Yale New Haven Health; Wallingford (CT); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Medical Assistant to join their team. In this role, you will support physicians by assisting with patient care and performing administrative tasks. Your responsibilities will include rooming patients, managing appointments, and ensuring the confidentiality and dignity of patients. The ideal candidate will possess strong organizational and communication skills, along with a commitment to providing excellent customer service. This is a fantastic opportunity to make a meaningful impact in a patient-centered environment, where teamwork and compassion are valued. If you are passionate about healthcare and eager to contribute to a supportive team, we encourage you to apply.

Qualifications

• High School Diploma required; Medical Assistant certification preferred.
• 1 year of experience in a primary care or specialist office preferred.

Responsibilities

• Assist with patient care, rooming patients, and appointment scheduling.
• Manage patient medical records and maintain confidentiality.

Skills

Organizational Skills

Communication Skills

Customer Service Skills

Teamwork Skills

Multi-tasking Ability

Bilingual (preferred)

Education

High School Diploma or equivalent

Medical Assistant Certificate

CCMA/CMA/AAMA/RMA Certification (preferred)

Tools

EPIC

Microsoft Office Applications

Job description

Overview

To be part of our organization, every employee should understand and share in the YNHHS Vision, support our Mission, and live our Values. These values - integrity, patient-centered, respect, accountability, and compassion - must guide what we do, as individuals and professionals, every day.

Responsible for assisting physicians/providers with patient care, rooming patients, clerical, environmental and organizational tasks. Responsible for appointment scheduling and chart management. Provides information to patients so they may fully utilize and benefit from the practice services. Conveys a positive image of the practice.

Responsibilities

1. Performs patient care responsibilities as assigned.
   • Identifies self to patient/family and explains to patient/family the roles of each member of the care delivery team.
2. Performs administrative responsibilities as assigned.
   • Sends/receives patient medical records and abstracts new patient records into EPIC.
3. Performs environmental responsibilities as assigned.
   • Sets up instruments and equipment according to department protocol.
4. Performs other related organizational duties as assigned
   • Maintains patient autonomy, confidentiality and dignity.
5. May assist and/or perform chaperone duties for patient medical procedures as needed.

Qualifications

EDUCATION
High School Diploma or equivalent. Graduation from an accredited medical assistant certificate program. Certification/Registration (CCMA/CMA/AAMA/RMA) preferred. Certification/Registration may be accepted in lieu of graduation from an accredited MA school. Employees employed by YNHHS as a result of a merger or acquisition may meet educational requirements with the applicable combination of education and experience and demonstration of current competences.

EXPERIENCE
Minimum of 1 year private practice medical assistant experience preferred in a primary care or specialist office.

LICENSURE
Medical Assisting Certification preferred.

SPECIAL SKILLS
Excellent organizational, communication, customer service, and teamwork skills required. Ability to multi-task is essential. EMR experience preferred and working knowledge of Microsoft office applications required. CPR certification preferred. Bilingual preferred but not required. Core philosophy or values consistent with a patient-centered approach to care. Demonstrates professional, appropriate, effective, and tactful written, verbal, and nonverbal communication with patients, families, medical staff, colleagues, vendors, and other departments throughout the continuum of care to promote continuity of care and services and enhance clinical image.

PHYSICAL DEMAND
Must complete work in a timely fashion.

YNHHS Requisition ID: 148386