Medical Assistant - Primary Care & Patient Experience

Mass General Brigham; Salem (VA); On-site; USD 31,000 - 34,000; Full time

Job summary

Mass General Brigham is seeking a full-time Medical Assistant to support the Primary Care team at Tuscan Village Salem, NH. The role involves direct patient interaction, vital signs, documentation, and patient flow management in a busy outpatient setting.

The successful candidate will assist physicians and nurses, may perform phlebotomy if certified, maintain immunization inventory, and contribute to a patient-centered experience with a focus on accuracy and timely care.

Qualifications

• High School Diploma or equivalent required; an Associate's Degree in Medical Assisting is preferred.
• BLS Certification preferred; CMA certification preferred.
• 1–2 years direct MA or medical field experience required.

Responsibilities

• Assist junior Medical Assistants and participate in onboarding training.
• Show patients to exam rooms and prepare equipment for providers.
• Interview patients, record vitals, weight, height, and entry into the medical record.
• Explain procedures, medications, diets, and instructions; provide educational materials.
• Perform general office duties and coordinate with departments; advocate for patients.
• Collect specimens and prepare for testing; perform phlebotomy if competent.
• Maintain immunizations inventory and check expiration dates.
• Provide vaccines as certified or with supervision.
• Support quality initiatives, including patient identifiers and hand hygiene.

Education

High School Diploma or Equivalent

Associate's Degree in Medical Assisting

BLS Certification

Certified Medical Assistant (CMA)

Job description

Mass General Brigham is seeking a full-time Medical Assistant to support the Primary Care team at Tuscan Village Salem, NH. The role involves direct patient interaction, vital signs, documentation, and patient flow management in a busy outpatient setting.

The successful candidate will assist physicians and nurses, may perform phlebotomy if certified, maintain immunization inventory, and contribute to a patient-centered experience with a focus on accuracy and timely care.